Senior Tea Barista: Craft Beverages & Service Leader

CHAGEE Singapore; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

CHAGEE Singapore is seeking a qualified Barista to greet customers warmly and manage queries in a fast-paced tea bar. You will prepare beverages according to standardized recipes and customer preferences, ensuring high quality and consistency with proper brewing techniques and equipment.

You must have at least 2 years of barista experience, handle cash transactions accurately, and collaborate with teammates to meet outlet targets.

Qualifications

• 2+ years of barista experience is required.
• Proficient in handling cash and basic math.
• Able to work collaboratively in a busy setting.
• Flexible with shifts including evenings, weekends, and holidays.

Responsibilities

• Greet customers in a friendly manner and manage queries.
• Prepare beverages according to standardized recipes and customer preferences.
• Use proper brewing techniques and equipment to ensure quality and consistency.
• Provide attentive customer service and greet customers warmly.
• Follow prescribed recipes and preparation techniques for drinks.

Skills

Barista experience

Cash handling

Team collaboration

Basic math

Tools

Brewing equipment

POS system

Job description

• Greeting customers in a friendly manner and manage customers queries
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly
• Prepare drinks by following the prescribed recipes and preparation techniques
• Ensure knowledge of menu and products
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Communicate customer feedback to managers and recommend new menu items
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies, handling stock delivery upon arrival as needed and communicating inventory needs to management
• Handle daily administrative tasks
• Responsible, highly motivated and proactive individual with regular and punctual attendance
• Prior working experience as a Barista for at least 2 years
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Basic math skills for processing payment and handling cash transactions
• Able to work and collaborate as a team to achieve outlet targets and to ensure smooth operational process
• Flexibility to work various shifts, work evening, weekends, and holidays as needed