Senior Systems Engineer - Telecommunications

Hamilton Barnes Associates Limited; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading telecom operator in Singapore is seeking a Senior System Engineer to manage and optimize its IT infrastructure. This role involves ensuring business continuity, implementing monitoring tools, and leading IT projects. Candidates should have a Bachelor's degree and at least 5 years of experience in Windows/Microsoft environments with expertise in SCOM and O365 administration. The position offers a salary of up to $7k per month.

Qualifications

• Minimum of 5 years of experience in system engineering.
• Proven track record of leading successful IT infrastructure deployments.
• Advanced certifications in Microsoft technologies or ITIL Foundation preferred.

Responsibilities

• Oversee and manage IT infrastructure for optimal performance.
• Implement and maintain monitoring tools to resolve issues.
• Design and manage IT infrastructure projects.

Skills

SCOM

Windows/Microsoft environments

O365 administration

Active Directory

Exchange

Veeam

Linux systems

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or Information Technology

Tools

HCI (Vxrail)

SharePoint

HyperVisor

Job description

Are you looking for an exciting new opportunity?

Join a rapidly growing telecom operator in the Asia-Pacific region with operations across Singapore, New Zealand, and Australia, and plans for further expansion. With a vision to become the world’s largest enabler of deep, meaningful, and trusted relationships between customers and products, they leverage a highly scalable connectivity franchise model. Their centralized framework enables the seamless delivery of layered services, positioning them as a leader in the digital transformation of the telecom sector one of the most dynamic industries set to evolve over the next decade. The team is seeking a highly skilled and experienced Senior System Engineer to join operations at the client site. This role will be responsible for managing and optimising the IT infrastructure environment, with a strong focus on ensuring business continuity, security, and operational efficiency across systems and services.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Oversee and manage the IT infrastructure to ensure optimal performance, reliability, and security
• Implement and maintain SCOM and other monitoring tools to proactively identify and resolve issues
• Ensure systems are up-to-date with patches and security updates
• Provide technical guidance and support for both on-premises and cloud-based environments
• Design, implement, and manage IT infrastructure projects, ensuring alignment with client objectives and SLAs
• Perform regular system audits to ensure compliance with industry standards and regulatory requirements
• Lead the resolution of complex system issues, providing expert guidance to junior engineers and support teams
• Develop and maintain comprehensive documentation of the IT infrastructure, including system configurations, network maps, and change logs
• Manage vendor relationships, collaborate with clients to understand their business needs, providing strategic recommendations for infrastructure enhancements
• Conduct training sessions for IT staff and end-users to improve the utilization of infrastructure resources
• Ensure strict adherence to SLAs, proactively managing and resolving system-related incidents and requests within agreed timelines to maintain high levels of client satisfaction
• Lead continuous improvement initiatives to enhance system performance and reliability, regularly reviewing SLA compliance reports to identify and address areas for improvement
• Coordinate with the service desk and support teams to ensure a seamless user experience, providing expert technical support and guidance for complex issues escalated from the first and second levels of support
• Design and implement backup and disaster recovery strategies using Veeam and other relevant technologies

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum of 5 years of experience in system engineering with a focus on Windows/Microsoft environments
• Strong knowledge of SCOM and other monitoring tools
• Experience with administration on O365, SharePoint, Active Directory, Exchange , HCI (Vxrail) and HyperVisor
• Proven track record of performing technology consultations, accurately scoping projects, and leading successful deployments of IT infrastructure solutions
• Demonstrated expertise as a Subject Matter Expert in Windows/Microsoft environments, including both on-premises and cloud solutions, with a strong understanding of Linux systems as a plus
• Experience in designing and implementing complex IT infrastructure projects, with a focus on scalability, security, and performance
• Strong analytical skills with the ability to assess current technology environments, identify opportunities for improvement, and recommend solutions that align with business goals
• Advanced certifications in Microsoft technologies, cloud computing platforms and ITIL Foundation certification are preferred
• Excellent communication and stakeholder management skills, with the ability to translate technical information into business terms and vice versa
• Familiarity with Veeam backup solutions
• Excellent problem-solving and communication skills

Salary:

• Up to $7k/month