Senior System Service Engineer (DCS)

YOKOGAWA ENGINEERING ASIA PTE LTD; Singapore; On-site; SGD 75,000 - 100,000; Full time

Job summary

A leading engineering company in Singapore is seeking a technical support specialist to modify and support their supplied systems. The role requires a Bachelor's degree and over 8 years of experience with control systems, network technologies, and IT systems. Candidates will troubleshoot both onsite and remotely, providing essential support to clients. This position values diversity and inclusion, welcoming applications from varied backgrounds.

Qualifications

• 8+ years of working experience with control systems including DCS, SIS, SCADA, and PLC.
• Experience in virtualization technology and network technologies including switches, routers, VPN, and firewall.
• Experience in IT systems including antivirus and Windows update.

Responsibilities

• Perform modifications on Yokogawa supplied systems.
• Provide onsite troubleshooting and technical support.
• Configure and troubleshoot network devices and IT software.

Skills

Troubleshooting

Network configuration

Technical support

Project execution

Education

Bachelor’s degree in electrical engineering, computer engineering, information technology or equivalent

Tools

VMWare

Hyper-V

Job description

RESPONSIBILITIES

• Primary task is to perform modification on Yokogawa supplied system (Centum, Prosafe, Stardom Fast/Tools, CI server, PRM, EXA packages and 3rd party product) including execution of small projects.
• Provide office or onsite troubleshooting and technical support of Yokogawa supplied system
• Configure and troubleshooting of network including routers, switches and firewall
• Configure and troubleshooting IT software including antivirus, backup software, whitelisting software, virtualization system etc.
• Provide technical support and consultation service to customers, service sales and other departments.
• Work closely with Response Centre/Solution/Third-party providers to solve customers’ hardware/software related issue.

REQUIREMENTS

• Bachelor’s degree in electrical engineering, computer engineering, information technology or equivalent
• At least 8 years of working experience with control system including DCS, SIS, SCADA, PLC, PRM, Exa packages, etc Experience in Virtualization technology (VMWare, Hyper‑V, etc)
• Experience in network technologies (e.g. switches, routers, VPN, firewall, data diode) Experience in IT (e.g. antivirus, Windows update, active directory, backup/recovery)

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.