Senior Specialist, Middle Office (IBOR)

Bny Mellon; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

BNY Mellon seeks an IBOR Accounting Senior Specialist to own end-to-end IBOR processing, lead a Middle Office team, and ensure accurate reconcilations and data integrity across portfolios. You will drive issue resolution, mentor staff, and collaborate with internal and external partners to support downstream consumers.

The role emphasizes supervision, strong communication, and leveraging AI/digital tools to improve efficiency while maintaining regulatory compliance and operational excellence.

Qualifications

• Bachelor's degree in finance or equivalent
• 7+ years of total relevant work experience and experience in reconciliation and portfolio accounting preferred

Responsibilities

• Manages daily activities of a Middle Office IBOR team servicing multiple portfolios
• Oversees reconciliation reviews and issue escalations; assigns tasks and resolves issues
• Directs and develops staff, fosters teamwork and professional growth
• Ensures work volume meets quality and service standards; documents error reports
• Reviews exceptions and ensures compliance with internal, external, and regulatory procedures
• Provides product knowledge and technical assistance on complex problems; acts as escalation contact
• Instructs and reviews team work; conducts performance feedback
• Performs IBOR processing, monitoring, researching, and resolving complex inquiries
• Coordinates with internal and external stakeholders to gather data and deliver recommendations
• Oversees IBOR portfolio accounting, reconciliations against custody including assets and value
• Monitors and reports IBOR activities; collaborates with utility teams for operations and close processes
• Engages with clients and external parties to ensure clear communication and issue resolution
• Escalates complex transactions to VP and guides team; applies AI/digital tools for efficiency

Skills

Team leadership

Reconciliation

Portfolio accounting

IBOR knowledge

Data analysis

Financial systems

Education

Bachelor's degree in finance

Tools

AI tools

Job description

Job De ion

The IBOR Accounting Senior Specialist is responsible for accurate, timely, and controlled processing across the Investment Book of Record (IBOR). Supervises/manages a team of Middle Office IBOR staff, conduct supervisory review and approval actions. The role owns end‑to‑end account processing and reconciliation activities for all accounts, drive resolution of breaks between IBOR and third‑party sources and collaborate across Middle Office Operations Teams to maintain data integrity and support downstream consumers. The Senior Specialist can communicate clearly with internal and external partners, document remediation, and ensure updates are reflected promptly in IBOR systems. Aligned with One BNY and our principles—Be Client Obsessed, Spark Progress, Own It, Stay Curious, and Thrive Together—they embrace continuous improvement, responsible AI adoption, and operational excellence while building foundational IBOR domain expertise.

• Manages the daily activities of a Middle Office IBOR team servicing multiple portfolios and aligns team resources accordingly to complete the daily reconciliation tasks.
• Oversee the review of reconciliation and issue escalations. Serves as first line supervisor for assignment of tasks and resolution of issues.
• Directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.
• Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented. Responsible for ensuring error reports are in compliance with service level agreement. Manages escalation and correction of errors.
• Provides oversight on review of exceptions, ensuring all internal, external, and regulatory procedures were followed. Resolves complex and escalated issues.
• Provides Equities and Fixed Income assets product knowledge and technical assistance on moderate to high complex problems. Acts as the team's initial point of contact for issues requiring escalation to Client.
• Instructs, assigns, directs and reviews the work of team members; prepares performance reviews and provides ongoing feedback to staff.
• Responsible for processing, monitoring, researching, and analyzing IBOR transactions and resolving complex inquiries.
• Coordinates with multiple internal stakeholders and collaborate with external parties to gather and disseminate data-related information on transactions and deliver recommendations to complex inquiries.
• Responsible for IBOR Portfolio Accounting activities and Reconciliations against Custody (cash, asset, and market value) including oversight, break assignment, investigation, and resolution for Listed Assets: Equities, Fixed Income securities, Government Bonds, Money Markets, etc.
• Responsible for the daily monitoring, processing, and reporting of IBOR activities and collaborate with internal utility teams not limited to account maintenance, security reference, pricing, portfolio valuation, asset transfers, monthly accounting close processes, cash projection reports, cash management support, monthly end-client statement workflow and validation and ad hoc reporting.
• Client-servicing function that requires constant collaboration with BNY clients for the efficient communications with BNY Utility teams and other external parties
• Escalates complex transactions to Vice President and provides guidance to team members.
• Has a good understanding of AI and digital tools and can deliver efficiencies as part of Team and Global targets

To be successful in this role, we're seeking the following:

• Bachelor's degree in finance or the equivalent combination of education and experience is required.
• 7+ years of total relevant work experience and experience in reconciliation and portfolio accounting is preferred

About Us

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here's a Few Of Our Recent Awards

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• Most Just Companies, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.