Senior Specialist, KYC Operations

Bny Mellon; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

BNY Mellon in Singapore seeks a Senior Specialist for the KYC Operations team. You will draft and enhance risk narratives for onboarding and periodic reviews, applying a strong financial crime lens to client structures, activities, and jurisdictions.

The role requires experience in AML/KYC, risk assessment, and comfort with AI-enabled tools, in a fast-paced, multi‑jurisdictional environment.

Qualifications

• Strong written and verbal communication in English.
• Experience in financial crime compliance, AML/KYC, or related risk management.
• Ability to assess complex institutional client structures and transactions.

Responsibilities

• Draft, review, and enhance client narratives for onboarding and periodic reviews.
• Assess AML/KYC and sanctions risks across institutional portfolios.
• Analyze client profiles, ownership structures, jurisdictions, and products.
• Interpret documentation to support credible risk assessments.
• Identify gaps, red flags, and elevate high‑risk matters to Compliance.
• Collaborate with KYC, Compliance, Front Office, and other teams.
• Perform quality assurance and consistency reviews of narratives.
• Help improve narrative standards and risk management processes.
• Adopt AI-enabled tools to improve narrative development.

Education

Bachelor's degree in finance-related field

Job description

Job De ion

At BNY, our culture allows us to run our company better and enables employees growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Senior Specialist to join our KYC Operations team. This role is located in Singapore.

This role is responsible for drafting and enhancing clear, well-reasoned, and risk-focused client narratives to support KYC due diligence, onboarding, and periodic review activities across institutional client portfolios. The successful candidate will bring a strong financial crime risk lens and the ability to assess client structures, business activities, jurisdictions, products, and transactional context to identify, articulate, and elevate relevant risks.

This is an excellent opportunity for an experienced financial crime professional with a background in KYC, transaction monitoring, or risk assessment, who is confident working across complex institutional client types in a fast-paced, multi-jurisdictional environment. We are also looking for someone who is adaptable, digitally curious, and open to leveraging AI-enabled tools and evolving ways of working to improve quality, efficiency, and consistency.

In this role, you'll make an impact in the following ways:

• Draft, review, and enhance client risk narratives for onboarding, remediation, and periodic review activities across institutional client portfolios.
• Apply a robust risk-based approach to assess and document exposure to money laundering, terrorist financing, sanctions, bribery and corruption, fraud, tax evasion, and reputational risk.
• Analyze client profiles, ownership and control structures, business activities, jurisdictional exposure, product usage, and transactional context to produce clear and credible risk assessments.
• Review and interpret client documentation, including corporate records and due diligence materials, to support accurate and well-supported narrative development.
• Assess complex institutional structures, including corporates, financial institutions, funds, trusts, intermediaries, and special purpose vehicles.
• Identify material gaps, inconsistencies, and red flags in client information and elevate complex or higher-risk matters to Compliance and relevant stakeholders, as appropriate.
• Partner closely with KYC, Compliance, Front Office, and other internal teams to strengthen risk assessments, resolve issues, and maintain high-quality case outcomes.
• Perform independent quality assurance and consistency reviews of narratives, providing constructive challenge to help maintain a high standard of documentation across the team.
• Contribute to process improvements, narrative standards, and broader initiatives that strengthen due diligence quality and risk management effectiveness.
• Apply sound judgment in adopting new tools, technologies, and AI-enabled capabilities that support more efficient and effective narrative development and risk assessment.
• Adapt quickly to evolving regulatory expectations, business priorities, and changes in process, technology, and team structure.
• Provide guidance and informal support to junior colleagues, helping drive quality, consistency, and best practice across the team.

To be successful in this role, we're seeking the following:

• At least 4 years of relevant experience in financial services, with strong exposure to one or more of the following areas: AML/KYC, financial crime compliance, customer due diligence, enhanced due diligence, transaction monitoring, onboarding, remediation, risk management, or audit.
• Strong understanding of AML/KYC regulatory expectations and financial crime risk frameworks across APAC, particularly Singapore and other major regional jurisdictions.
• Experience supporting institutional or corporate client due diligence in a global banking or financial services environment is preferred.
• Good understanding of financial crime typologies, escalation triggers, and risk indicators relevant to complex institutional and cross-border client relationships.
• Experience in the drafting, review, or assessment of client risk narratives, case summaries, or other risk-focused due diligence documentation is preferred.
• Familiarity with sanctions, OFAC, FATCA, CRS, and related regulatory requirements is advantageous.
• Exposure to AI-enabled tools, automation, or digital solutions, with the ability to adapt to evolving technologies and ways of working, is advantageous.
• Bachelor's degree preferred in Finance, Business, Economics, Law, Risk Management, or a related discipline.
• Strong written communication skills, with the ability to distill complex due diligence findings into clear, concise, and commercially relevant risk narratives.
• Excellent analytical capability and sound judgment, with a strong ability to identify risk themes, connect information, and challenge where appropriate.
• Demonstrated ability to apply a strong financial crime risk lens across client reviews, transactional activity, and jurisdictional exposure.
• Good understanding of transaction behavior, payment flows, and geographic risk indicators, particularly in relation to sanctioned, prohibited, and high-risk countries.
• Digitally curious and open to new technologies, including AI-enabled tools, with the agility to adapt to changing processes and evolving business needs.
• Strong attention to detail, high quality standards, and a disciplined approach to documentation.
• Effective stakeholder management skills and the ability to work collaboratively across teams, functions, and jurisdictions.
• Self-motivated, adaptable, and comfortable operating in a fast-paced, high-volume environment.
• Strong sense of ownership, accountability, and commitment to continuous improvement.

Core Competencies

• Strong written communication skills, with the ability to distill complex due diligence findings into clear, concise, and commercially relevant risk narratives.
• Excellent analytical capability and sound judgment, with a strong ability to identify risk themes, connect information, and challenge where appropriate.
• Demonstrated ability to apply a strong financial crime risk lens across client reviews, transactional activity, and jurisdictional exposure.
• Good understanding of transaction behavior, payment flows, and geographic risk indicators, particularly in relation to sanctioned, prohibited, and high‑risk countries.
• Digitally curious and open to new technologies, including AI-enabled tools, with the agility to adapt to changing processes and evolving business needs.
• Strong attention to detail, high quality standards, and a disciplined approach to documentation.
• Effective stakeholder management skills and the ability to work collaboratively across teams, functions, and jurisdictions.
• Self‑motivated, adaptable, and comfortable operating in a fast‑paced, high‑volume environment.
• Strong sense of ownership, accountability, and commitment to continuous improvement.

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BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.