Senior Solution Consultant - Veeva QualityOne ASEAN

Veeva Systems; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A leading software firm in Singapore seeks a passionate Solution Consultant focused on helping customers excel in Quality Management. Your role involves understanding clients' challenges, demonstrating solutions, and supporting the sales team. The ideal candidate has over 5 years of experience in SaaS and knowledge of quality processes in the FMCG sector. You will collaborate in a hybrid environment, working from the office three days a week.

Benefits

Paid maternity and paternity leave

Work from home benefits

Health & wellness programs

Allocation for donation to a choice cause

Qualifications

• 5+ years in a SaaS Enterprise Software role, preferably in Solution Consulting.
• Experience with Quality Management processes in the FMCG and Food & Beverage industries.
• Clear communication skills and ability to prioritize tasks.

Responsibilities

• Identify customer challenges and demonstrate solutions delivering business value.
• Support the sales team throughout the sales cycle.
• Prepare content for RFP and RFI responses.

Skills

SaaS Enterprise Software

Solution Consulting

Quality Management

Communication

Project Proposal Preparation

Tools

Veeva Vault

SAP QM

Job description

Veeva Systems is a mission‑driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest‑growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As part of our regional expansion in our Veeva QualityOne business, Veeva is currently looking for a Solution Consultant who has a passion for helping our customers in the Fast‑Moving Consumer Goods, and Food & Beverage industries, achieve their business vision for excellence in Quality Management.

As a member of the Solution Consulting team, you will be responsible for working with our Account Partners to understand customers’ business challenges & needs, and to provide solution expertise including value‑based product demonstrations of the Veeva Quality application suite.

Your contribution will be critical in developing a technical sales strategy to support the Veeva Consumer Products team, as we focus on growing our market share in these new industries.

At Veeva, we offer excellent opportunities for our people to capitalise on their skills and grow in a fast‑paced, unique and exceptional work environment.

There is an expectation of working based in the Singapore office at least 3 days/week.

What You’ll Do

• Identify customer’s challenges and objectives and demonstrate solutions that address these requirements and bring business value to the organisation.
• Communicate product knowledge and industry expertise to customers.
• Support the sales team throughout the sales cycle for all product‑and‑technology‑related inquiries.
• Assist the sales support team to prepare compelling, professional content for RFP (Request for Proposal) and RFI (Request for Information) responses for prospective clients.
• Support marketing initiatives and represent the company at key events, including public speaking and presentations.

Requirements

• You will ideally have 5+ years working for a SaaS Enterprise Software company, in a Solution Consulting or equivalent position (Pre‑sales/Sales Engineering) but this could also in a related role such as Professional Services or Consultancy.
• You may have experience in or working with Quality Management functions at Fast Moving Consumer Goods/Food & Beverage companies, so you’re able to understand the complex business processes that our customers operate.
• The ability to communicate clearly with clients and prospects is a must – particularly in the area of solution functionality. Also critical is the ability to be self‑reliant, and to be able to work remotely or in a hybrid mode, often with minimal input from others in the team, and be able to manage & prioritise complex tasks across a number of customers & prospects.
• You may be asked to assist our Services team with putting together a comprehensive project proposal including estimates, methodology and best practices, so some experience in this area would be a plus.
• This role will primarily be responsible for customers and prospects in ASEAN hence any local language proficiencies – besides English – would be highly advantageous.

Nice to Have

• Direct hands‑on product experience with systems such as Veeva Vault, ETQ Reliance, Sparta TrackWise, OpenText, SharePoint, Documentum D2, FirstDoc FirstPoint, NextDocs, UL ComplianceWire, SAP QM and other quality information management or content management systems.
• Understanding of global quality requirements, compliance considerations and processes for Quality process and content management, Consumer Products/FMCG/Food & Beverage/Chemical and/or computer systems validation.
• Experience working with large, multi‑national customers in Asia.
• Customer‑facing consulting or project experience.

Perks & Benefits

• Paid maternity and paternity leave.
• Work from home benefits.
• Health & wellness programs.
• Allocation for donation to the choice cause.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.