Senior ServiceNow Lead Engineer - ITSM & Automation

AXPARA SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading IT services firm in Singapore is seeking a Senior Lead Engineer to support and enhance their ServiceNow platform. The successful candidate will possess deep knowledge of ServiceNow, with at least 5 years of relevant experience, including 3 years focused on developing business processes. This role involves collaborating with business users to define technical solutions and ensures optimal ServiceNow application management. Strong problem-solving skills and effective communication are essential, along with certification in ServiceNow administration or application development.

Qualifications

• Minimum of 5 years of working experience with 3 years on ServiceNow.
• Ability to manage execution of multiple initiatives.
• Proactive, self-motivated, and analytical.

Responsibilities

• Gather business requirements and translate them into technical solutions.
• Build and deliver technical solutions on the ServiceNow platform.
• Manage the integrity of ServiceNow applications across environments.

Skills

Deep ServiceNow application knowledge

ServiceNow design and implementation

Working knowledge of ITSM, ITOM, ITAM

Experience with ServiceNow integrations

Strong written and verbal English communication

Education

Degree/Diploma in Computer Science or related field

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

Job description

A leading IT services firm in Singapore is seeking a Senior Lead Engineer to support and enhance their ServiceNow platform. The successful candidate will possess deep knowledge of ServiceNow, with at least 5 years of relevant experience, including 3 years focused on developing business processes. This role involves collaborating with business users to define technical solutions and ensures optimal ServiceNow application management. Strong problem-solving skills and effective communication are essential, along with certification in ServiceNow administration or application development.