Senior ServiceNow Developer

NICOLL CURTIN TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions company in Singapore is seeking a skilled talent to lead end-to-end ServiceNow solution implementations. The ideal candidate will have over 5 years of experience in IT and a background in ServiceNow delivery, focusing on technology workflows. This role requires strong communication skills, leadership capabilities, and a customer-centric approach. Singapore public sector experience is advantageous.

Qualifications

• 5+ years’ experience in IT or Customer support organizations.
• 3 years working as a technical consultant or business analyst in ServiceNow delivery.
• Experience in implementing business processes aligned to ITIL.

Responsibilities

• Lead solution implementation projects.
• Own technical and business design during implementation.
• Conduct design reviews and ensure data quality.

Skills

ServiceNow technical consulting

SQL

XML

ITIL best practices

Communication skills

Leadership

Education

ServiceNow certifications (minimum 1 CIS)

Job description

We are seeking a skilled talent to lead end-to-end ServiceNow solution implementations, driving technical excellence, business value, and continuous improvement across diverse client environments in the ASEAN region.

What You’ll Do

• Lead solution implementation projects.
• Own technical and business design of the end-to-end solution during implementation.
• Conduct design reviews and data quality assurance.
• Manage and communicate with external client teams during the sales process and post-sales deliveries.
• Lead and participate in RFPs and provide technology solution content.
• Audit existing client’s implementation and recommend enhancement.

What You’ll Bring

• 5+ years’ experience in IT or Customer support organizations.
• 3 years’ experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow with a focus on Technology Workflows (ITSM, ITOM, ITAM).
• Relevant ServiceNow certifications with a minimum of 1 CIS certification
• Good understanding of SQL, XML, and web-based technologies.
• 1+ years’ experience in implementing and aligning business processes to the ITIL best practices.
• Able to inspire customer confidence through professional presence and self-confidence.
• Ability to multi-task and work on several accounts simultaneously.
• Demonstrated ability to influence, consult, and grow business.
• Positive attitude when solving business and/or technical problems.
• Self-starter with the ability to assume leadership and work without direct supervision.
• Articulate, effective communication skills.
• Result-driven and customer-centric.
• Singapore Public sector experience will be advantageous