Senior ServiceNow Delivery & BA Manager

Cognizant Technology Solutions Asia Pacific Pte Ltd; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A leading technology solutions provider in Singapore is looking for a Senior Project Manager who has robust experience with ServiceNow. In this dual role, you will oversee project delivery, manage a development squad, and gather business requirements. With 7-8 years in application development and at least 4 years in ServiceNow, you will ensure compliance with government frameworks and drive business value through effective solution implementation. The position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 7-8 years of experience delivering application development projects.
• At least 4 years of experience in ServiceNow in enterprise/government environments.

Responsibilities

• Track project timelines and resources.
• Oversee automated testing frameworks and CI/CD pipelines.
• Conduct workshops to gather business requirements.

Skills

Agile project management

Backlog management

Release planning

Governance & compliance

Stakeholder engagement

Documentation

Business analysis

Solution adoption

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Implementation Specialist (ITSM/HRSD)

Certified Scrum Master

Tools

ServiceNow

Gitlab

JIRA

Job description

A leading technology solutions provider in Singapore is looking for a Senior Project Manager who has robust experience with ServiceNow. In this dual role, you will oversee project delivery, manage a development squad, and gather business requirements. With 7-8 years in application development and at least 4 years in ServiceNow, you will ensure compliance with government frameworks and drive business value through effective solution implementation. The position offers a dynamic work environment with opportunities for professional growth.