Senior Salesforce Techno-Functional Consultant

TEKISHUB CONSULTING SERVICES PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A consulting technology firm in Singapore is looking for a Senior Salesforce Techno-Functional Consultant to design, develop, and implement Salesforce solutions. The ideal candidate will have over 5 years of experience in Salesforce implementation, strong technical skills in configuration, and excellent stakeholder management abilities. This role involves leading projects, engaging with stakeholders, and delivering training to enhance the team's capabilities.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or related field.
• Minimum 5 years of experience in Salesforce project implementation (or 4 years with proven team leadership).
• Strong technical skills in Salesforce configuration, Apex, LWC, Flows, Integration (REST/SOAP APIs), and CI/CD pipelines.

Responsibilities

• Lead and actively participate in all phases of the Salesforce project lifecycle.
• Facilitate workshops to capture detailed requirements.
• Design scalable Salesforce solutions and prepare functional and technical design documents.
• Configure and develop Salesforce components using OmniScript, LWC, Apex, and Flows.
• Lead creation and execution of test scripts and facilitate UAT sessions.

Job description

Role Overview
We are seeking a Senior Salesforce Techno-Functional Consultant to join our dynamic delivery team in Singapore. The successful candidate will play a key role in designing, developing, and implementing scalable Salesforce solutions, acting as a bridge between business and technology teams. This role requires strong hands‑on experience across both functional and technical domains, combined with leadership and stakeholder‑management skills.

Key Responsibilities

Project Delivery

• Lead and actively participate in all phases of the Salesforce project lifecycle, from requirement gathering to go‑live and post‑implementation support.
• Manage development tasks, monitor progress, and ensure timely delivery of milestones.
• Identify project risks, propose mitigation strategies, and escape issues as needed.
• Demonstrate strong ownership, accountability, and commitment to project outcomes.

Stakeholder Engagement & Requirements Gathering

• Facilitate workshops with business users and stakeholders to capture detailed functional and technical requirements.
• Document requirements, user stories, process flows, and acceptance criteria.
• Collaborate with stakeholders to align expectations, resolve issues, and communicate technical constraints clearly.
• Build and maintain positive relationships with cross‑functional teams and clients.

Solution Design & Documentation

• Design scalable Salesforce solutions that balance configuration, custom development, integration, and data migration needs.
• Prepare comprehensive functional and technical design documents in alignment with best practices.
• Collaborate with solution architects to maintain consistency and compliance with standards.
• Review and refine deliverables produced by junior consultants, providing mentorship and feedback.

Salesforce Development & Configuration

• Configure and develop Salesforce components using OmniScript, LWC (Lightning Web Components), Apex, and Flows.
• Conduct code reviews and ensure adherence to quality, security, and performance standards.
• Manage deployment activities and coordinate release management processes using CI/CD tools.

Testing & Quality Assurance

• Lead creation and execution of test scripts, facilitate UAT sessions, and validate business requirements.
• Ensure all deliverables meet functional and technical expectations prior to deployment.

Training & Enablement

• Develop and deliver training sessions and user guides for business and technical users.
• Mentor and guide junior team members to build internal Salesforce capability.

Data Migration Support

• Support end‑to‑end data migration activities including mapping, cleansing, validation, and uploads.
• Ensure integrity and completeness of migrated data through verification and testing.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, or related field.
• Minimum 5 years of experience in Salesforce project implementation (or 4 years with proven team leadership).
• Certifications (minimum): Salesforce Administrator, Platform Developer, Platform App Builder.
• Additional certifications preferred: OmniStudio Developer, OmniStudio Consultant, Platform Developer II, JavaScript Developer, Public Sector Solutions.
• Strong technical skills in Salesforce configuration, Apex, LWC, Flows, Integration (REST/SOAP APIs), and CI/CD pipelines.
• Proficiency in business analysis, stakeholder management, and functional documentation.
• Excellent problem‑solving, analytical, and communication skills.
• Experience in public sector or large‑scale enterprise transformation projects is advantageous.