Senior Sales Specialist

DOW CHEMICAL PACIFIC (SINGAPORE) PRIVATE LIMITED; Singapore; On-site; SGD 103,000 - 156,000; Full time

Job summary

A global leader in chemicals is looking for a Senior Sales Specialist based in Singapore to manage and grow accounts in the chemical sector. With at least 8 years of experience, you will lead business development, execute strategic plans, and collaborate with various teams to deliver value and enhance customer satisfaction. A bachelor’s degree is required, with a preference for candidates holding a master’s degree. Strong negotiation and interpersonal skills are essential.

Qualifications

• Minimum of 8 years of sales experience within the chemical industry.
• Proven knowledge in Pharma, Lubricants, Fuels, and Crop Solutions.

Responsibilities

• Manages account portfolio and implements account plans.
• Develops and executes sales/marketing plans.
• Leads negotiations and implements price changes.
• Collaborates with stakeholders to improve customer experience.
• Understands and articulates market tradeoffs.

Skills

Negotiation

Strategic Planning

Bias for actions

Persuasive communication

Customer Relationship Management

Education

Bachelor’s degree

Master’s in Business, Chemistry, or Engineering

Job description

Dow has an exciting opportunity for a Senior sales specialist, located in Petaling Jaya OR Singapore office. This position manages the sales and innovation pipeline of medium/large, complex accounts and distribution in Malaysia and Singapore with the key objective to maintain and grow in alignment to the sales goals and marketing plan. You will be responsible in Dow application in these industries:

• Coatings, Inks and Adhesives
• Lubricants and Fuels
• Industrial and Institutional Cleaning and Home Care
• Rubber Glove market
• And other markets such as Agriculture (Crop Solutions) and Pharmaceutical industry

Responsibilities / Duties

• Manages account portfolio - develops and implements account plans.
• Leads and coordinates customer relationships.
• Charters business development projects/strategies, and investigates new channels to market.
• Develops and executes sales/marketing plan, delivering both value and volume.
• Collects and utilizes market intelligence to shape sales/marketing plan.
• Leads/conducts negotiations and implements price change.
• Collaborates with other function(s) stakeholders to deliver improving CX results.
• Delivers growth, including cross business opportunities.
• Understands short vs long term tradeoffs and is able to articulate them for win solutions.
• Comfortable leading and organizing meetings with business leadership and the customer.
• Strong bias for action and thorough follows up.
• Highly self-motivated and seeks out missing information to complete projects successfully.
• Prioritizes business objectives with an owner's mindset.

Required Qualifications

• Bachelor’s degree required; a Master’s in Business, Chemistry, or Engineering is highly preferred.
• Minimum of 8 years of sales experience within the chemical industry.
• Proven knowledge and experience in technologies related to Pharma, Lubricants, Fuels, and Crop Solutions.
• Candidates from major Chemical/Material Science MNC would be preferred.

Preferred Skills

• Negotiation: Skilled in negotiating contracts, service terms, and pricing to achieve win-win outcomes for both the company and the customer.
• Strategic Planning: Develops and executes account plans independently, aligning with broader sales goals. Tracks performance metrics and adjusts strategies without needing constant feedback.
• Bias for actions: Demonstrates a proactive approach to problem-solving and decision-making, ensuring timely responses and swift execution of customer needs.
• Persuasive and influence: Adept at influencing stakeholders and clients through compelling communication and value-driven proposals.
• Interpersonal effectiveness: Builds strong, trust-based relationships with clients and internal teams through empathy, active listening, and clear communication.
• Adaptive for change and crisis management: Remains calm and solution-focused under pressure; quickly adapts to changing customer demands or market conditions.
• Customer Relationship management: Strong focus on customer satisfaction and retention. Ability to understand customer needs and provide tailored solutions.
• Cross function collaborations: Works effectively across departments (e.g. Marketing, CSR, Supply chain) to deliver seamless customer experiences.