Senior Sales Manager / Assistant Director of Sales (Travel Trade)

Far East Organization; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading hospitality management firm in Singapore seeks a Senior Sales Manager / Assistant Director of Sales (Travel Trade) to achieve KPI targets and manage client relationships. The ideal candidate will have a diploma in Marketing or Business Administration, with at least 5 years of experience in the hospitality sector focusing on travel trade. Skills in account management, effective communication, and the ability to lead and motivate a team are essential. This role promises dynamic work environments and opportunities for career growth.

Qualifications

• Minimum diploma in Marketing & Business Administration or equivalent.
• Minimum 5 years' experience in hospitality industry focusing on travel trade.
• Able to lead and motivate a team to meet sales goals.
• Hands‑on approach in solving challenges and a good team player.
• Excellent organizational and interpersonal skills.

Responsibilities

• Fulfil assigned KPI targets.
• Manage account forecasting for business gains.
• Present and sell designated products.
• Oversee booking management for events.
• Collaborate with operational teams.

Skills

Account management

Forecasting methodologies

Sales systems applications

Event management

Interpersonal skills

Time management

Communication skills

Education

Diploma in Marketing & Business Administration

Job description

Senior Sales Manager / Assistant Director of Sales (Travel Trade)

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels and TFE Hotels Collection. We own more than 10 hospitality assets and operate a combined portfolio of more than 16,500 rooms under management across 100 hotels and serviced residences in eight countries - Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand and Singapore - with more in our development pipeline.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we in turn completed a 50-50 joint venture through our wholly‑owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group to form Toga Far East Hotels (TFE Hotels).

Responsibilities

• Fulfil the assigned Key Performance Indicator (KPI) targets.
• Proficient in account management and forecasting methodologies for business gains.
• Proficient in the presentation and selling of designated products and services.
• Proficient in the company's lead generation, selling, and conversion processes.
• Proficient in applications of the company's sales systems and tools, and processes.
• Proficient in the management of events - bookings, amendments, payments, and reviews.
• Ensure clients remit agreed payments promptly to reduce exposure to financial risks.
• Review the performance of the assigned portfolio and present solutions to gaps periodically.
• Gather and share intelligence within local anti‑competition rules to benefit business planning.
• Foster collaborative relationships with key‑linkage and operational teams.
• Collaborate and optimize revenues with the Revenue Manager.
• Attend client events and provide service as and when needed.
• Respond to internal and external customers in a timely and professional manner.
• Adhere to statutory regulations and internal guidelines and Standard Operating Procedures.
• Undertake department projects and duties as may be assigned diligently and professionally.
• Exude professionalism as guided by the Far East Hospitality Employee Handbook.

Sentosa Cluster

• The Barracks Hotel Sentosa
• The Outpost Hotel Sentosa
• Oasia Resort Sentosa
• Village Hotel Sentosa

Requirements

• Minimum Diploma in Marketing & Business Administration or equivalent.
• Minimum 5 years' experience of same capacity in hospitality industry, focusing on travel trade.
• Able to lead, manage & motivate a team meet sales goals.
• Hands‑on approach in solving challenges and a good team player.
• Possess excellent organizational, interpersonal, time management and IT skills.
• Strong oral & written communication skills.
• Able to multi‑task to meet close deadlines under fast‑paced environment.