Senior Sales Manager

Jobstreet SG; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading recruitment platform in Singapore seeks a skilled Account Manager to manage customer accounts in the semiconductor industry. The role requires a bachelor's degree and a minimum of 3 years’ experience in sales/account management. Strong communication, organizational, and problem-solving skills are essential to ensure high customer satisfaction. This position emphasizes relationship building and strategic account development, offering a dynamic work environment.

Qualifications

• Minimum 3 years’ experience in sales/account management in the semiconductor, electronics, or industrial sector.
• Experience managing customer accounts, processing orders, and supporting commercial negotiations.
• Capable of managing multiple priorities and meeting deadlines in a fast-paced environment.

Responsibilities

• Manage assigned customer accounts by coordinating order fulfillment and overseeing sales operations.
• Build and maintain strong relationships with key customer contacts for high satisfaction.
• Track orders, manage delivery schedules, and resolve issues efficiently.
• Gather customer feedback and market intelligence to inform account strategies.

Skills

Strong communication skills

Organization skills

Problem-solving skills

Customer-focused mindset

Relationship-building skills

Proficiency in CRM platforms

MS Office Suite

Education

Bachelor’s degree in Engineering, Business, or a related field

Job description

Responsibilities

Manage assigned customer accounts by coordinating order fulfillment, overseeing sales operations, and addressing customer needs promptly.

Build and maintain strong relationships with key customer contacts at commercial and technical levels, ensuring high satisfaction and retention.

Support the Global Account Manager on strategic initiatives, data gathering, and account development activities.

Prepare and process quotations, RFQs, pricing requests, and sales proposals with accuracy and speed.

Track orders, manage delivery schedules, and coordinate internal communication to resolve issues efficiently.

Handle customer queries regarding products, order status, expedites, and post‑sales support.

Address and resolve complaints or escalations, collaborating with internal departments for optimal solutions.

Gather customer feedback and market intelligence to inform account strategies and support sales targets.

Maintain accurate records of all account activities, including contacts, orders, proposals, and follow-ups.

Assist in sales forecasting, reporting, and periodic business reviews with customers and internal management.

Contribute to new business opportunities within assigned accounts.

Qualifications & Experience

Bachelor’s degree in Engineering, Business, or a related field preferred.

Minimum 3 years’ experience in sales/account management in the semiconductor, electronics, or industrial sector.

Experience managing customer accounts, processing orders, and supporting commercial negotiations is required.

Strong communication, organization, and problem‑solving skills.

Proficiency in CRM platforms and MS Office Suite.

Customer‑focused mindset and relationship‑building skills.

Ability to work collaboratively with global stakeholders and multifunctional teams.

Results‑oriented, proactive, and detail‑driven.

Capable of managing multiple priorities and meeting deadlines in a fast‑paced environment.