Key Responsibilities
- Lead & Sales Conversion: Handle incoming sales enquiries, qualify leads, arrange meetings, and build strong rapport with homeowners.
- Provide client-facing design consultation (space planning + concept direction) to demonstrate value and build trust.
- Prepare and present conceptual design proposals aligned with client requirements and lifestyle needs.
- Prepare quotations, proposals, and renovation schedules; manage scope discussions, negotiate, and close sales.
- Maintain a clean pipeline with follow-ups, meeting notes, next steps, and conversion tracking.
Design & Project Ownership (Post-Sale)
- Undertake design projects from conceptualisation to completion (or concept + handover).
- Advise clients on space planning, layout optimisation, and design concepts.
- Assist in materials proposal, product recommendations, and sourcing aligned to the concept, budget, and site requirements.
- Manage client expectations on budget, timeline, and scope control, ensuring clarity across the project journey.
Design & Project Timeline Management
- Manage and plan the design development process in alignment with the overall project and renovation timeline.
- Ensure design milestones (concept, drawings, material selections, approvals) are structured to support smooth site execution and on-time handover.
- Work closely with the project team to ensure design intent, site works, and installation schedules are coordinated and aligned.
- Anticipate potential timeline risks and address them early to minimise delays during construction and handover.
Coordination, Site & Delivery Management
- Coordinate renovation schedules with subcontractors and suppliers, ensuring work is well sequenced and completed within the agreed timeline.
- Work closely with internal teams, the drafters and 3D renderer team, project coordinators, and external vendors to ensure clear communication and smooth execution.
- Oversee the coordination and logistics of product deliveries and on-site installations, ensuring readiness and alignment with project progress.
- Travel to the site during the renovation period as required to support coordination, resolve on-site matters, and ensure execution aligns with the approved design and scope.
- Reporting & Stakeholder Updates: Provide regular project status updates to the Design Director.
- Provide daily and weekly task updates and progress to the Design Director.
Requirements
- Min 5 years’ experience in interior design sales or client-facing interior design role preferred.
- Comfortable with sales targets, client presentations, and consistent follow-ups; sales-driven and self-motivated.
- Solid design competency in space planning, concept proposal, and costing logic.
- Able to multi-task and manage multiple projects and timelines concurrently.
- Strong communication and interpersonal skills; able to work independently and in a team.
- Willing to attend to client enquiries outside standard working hours when required.
- Proficiency in AutoCAD, SketchUp, Adobe Illustrator, or equivalent tools.
- Experience handling end-to-end projects (sales, design, and execution) is an advantage.
- Portfolio submission is preferred.