Senior Sales Engineer / Account

KINGSFORCE MANAGEMENT SERVICES PTE LTD; Remote; SGD 70,000 - 90,000; Full time

Job summary

A leading sales solutions company in Singapore is looking for a Senior Sales Engineer / Account Manager to drive sales growth and manage sales representatives. This role requires strong problem-solving skills, technical proficiency, and excellent communication abilities. The ideal candidate should have the capability to interpret technical documents and develop customer relationships while traveling up to 70% of the time. Attractive compensation and opportunities for growth are provided.

Qualifications

• Strong problem-solving abilities and capability to work with limited guidelines.
• Ability to interpret technical documents for proper product selection.
• Willingness to travel up to 70% of the time.

Responsibilities

• Manage sales representatives and drive sales growth in the territory.
• Build and maintain strong customer relationships.
• Prepare and deliver technical sales presentations.
• Maintain accurate customer profiles and provide pricing guidance.

Skills

Problem-solving abilities

Communication skills

Technical proficiency in control valve applications

Negotiation skills

Customer-facing skills

Leadership capabilities

Tools

MS Word

Excel

PowerPoint

Adobe Acrobat

Job description

The Senior Sales Engineer / Account Manager is responsible for driving sales growth and supporting sales activities across the assigned territory. This role includes managing sales representatives, developing strong customer relationships, executing sales strategies, and ensuring high levels of customer satisfaction. The role also involves regular travel and close collaboration with cross-functional teams.

Key Responsibilities:

• Manage sales representatives within the territory, including setting forecasts, business plans, and following up on sales opportunities.
• Travel to customer sites to build relationships, explore opportunities, and secure inquiries and orders.
• Gain a solid understanding of customer operations, organizations, and business drivers to strengthen competitive positioning.
• Oversee and track sales efforts such as quotation activities, pricing trends, profit margins, and success rates.
• Prepare and deliver technical sales presentations to customers, ensuring proposed products meet technical specifications.
• Respond to inquiries for aftermarket parts and services related to control valves, desuperheaters, steam conditioning products, and field services.
• Provide weekly reports with market intelligence, customer feedback, competitor activity, and other relevant updates.
• Investigate and resolve customer issues related to product, delivery, or service concerns.
• Participate in on-site visits and design reviews to facilitate order conversion and customer satisfaction.
• Collaborate with internal teams to develop and implement strategies that highlight product and service advantages.
• Identify and develop new market segments (e.g., Petrochemical, Refining, Oil & Gas, Mining, Geothermal).
• Develop and execute sales strategies and action plans to achieve market booking targets.
• Prepare and manage annual sales forecasts.
• Conduct training sessions and joint customer visits with channel partners.
• Maintain accurate and up-to-date customer profiles, including end-users, EPCs, and OEMs.
• Provide pricing guidance and competitive intelligence within the region.
• Take ownership of major projects and lead the strategy to secure business.
• Conduct goal setting and performance reviews for distributors and representatives.
• Work closely with application engineering to ensure timely and accurate technical proposals.
• Coordinate with manufacturing and suppliers for technical and commercial support when needed.
• Prepare pre-qualification documents and business reports as required by management.
• Support contract execution and manage key handover processes.

About you:

• Strong problem-solving abilities and capability to work with limited guidelines.
• Ability to interpret technical documents, such as specifications, P&IDs, and data sheets, for proper product selection.
• Proficient in MS Word, Excel, PowerPoint, and Adobe Acrobat.
• Technical proficiency in control valve applications for power, industrial, and energy markets.
• Knowledgeable in desuperheating, steam conditioning, and turbine bypass applications.
• Familiar with valve sizing programs and selection tools.
• Basic knowledge of instrumentation and electrical design.
• Experience with fluid handling equipment sizing/design.
• Strong communication, negotiation, and customer-facing skills.
• Ability to manage multiple priorities under tight deadlines.
• Strong leadership and teamwork capabilities in a matrix environment.
• Customer-centric, results-driven approach.
• Existing network in relevant industries is an advantage.
• Willingness to travel up to 70% of the time, including regional travel (e.g., Indonesia and other SEA countries, subject to business needs).