Senior Sales Coordinator - IT

MAGENTA CONSULTING SERVICES PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technology consulting firm in Singapore is seeking a Senior Sales Coordinator to support sales operations for IT products. The role involves managing sales enquiries, preparing quotations, and ensuring smooth coordination between departments. The ideal candidate has strong relationship management skills, negotiation abilities, and proficiency in tools like MS Excel and CRM systems. This is primarily an inbound role, requiring occasional vendor and customer visits.

Qualifications

• Ability to build and maintain relationships with various stakeholders.
• Proficient in negotiation and persuasion techniques.
• Strong organizing and coordinating skills.

Responsibilities

• Serve as the main contact for sales enquiries and quotations.
• Support new market initiatives with calls.
• Liaise with vendors for pricing and promotions.
• Prepare and manage sales reports.
• Assist in achieving quarterly sales objectives.

Skills

Relationship management

Negotiation skills

Organisational abilities

Computer literacy

Problem-solving skills

Communication skills

Tools

MS Excel

CRM systems

Job description

The Senior Sales Coordinator (IT) will support and coordinate sales operations for IT products in collaboration with the sales team and Channel Partners. This role is responsible for managing sales enquiries, preparing quotations, supporting business development activities, and ensuring smooth coordination between internal departments and external partners to achieve sales targets. This role will be 90% inbound. Occasional visits to vendors and customers may be required.

Duties & Responsibilities

• Serve as the main point of contact for sales enquiries, order coordination, and quotations.
• Support new market initiatives through cold and warm calls.
• Liaise with vendors for ad-hoc pricing, promotions, and discount requests.
• Prepare, manage, and distribute sales reports in a timely manner.
• Support the achievement of quarterly sales objectives and KPIs.
• Identify and assist in developing potential resellers and new partners.
• Generate and grow business with existing clients and support new business sources.
• Work closely with internal sales teams to meet assigned targets.
• Coordinate closely with Customer Service Representatives to ensure smooth order processing, customer satisfaction, and timely issue resolution.
• Perform any other duties or projects assigned by management.

Organisational Alignment

• Work closely with Order Entry, Order Margin, Freight Management, Purchasing & Warehousing, Customer Service, and Quote Teams to ensure seamless workflow.

Skills & Knowledge

• Strong ability to build and maintain relationships with internal and external stakeholders.
• Good negotiation and persuasion skills.
• Strong organisational and coordination abilities.
• General computer literacy, including MS Excel and CRM systems.
• Good problem-solving and conflict-resolution skills.
• Strong verbal and written communication skills.