Senior Sales Associate - Telesales SG

CIMB BANK BERHAD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

CIMB Bank Berhad in Singapore is hiring for a telesales role focused on acquiring sales via outbound calling. You will manage follow ups with prospects and handle inquiries with professionalism while aiming to meet monthly targets.

The role requires a Diploma with banking experience and at least 2 years in telesales for credit cards or personal instalment loans, with a strong customer focus and clear communication. You will work in a team-driven environment ensuring regulatory compliance.

Qualifications

• Diploma holder with banking experience.
• Minimum 2 years of telesales sales experience in credit cards or personal instalment loans.
• Outbound calling sales target achievement
• Professional handling of pre- and post-enquiries and follow-ups

Responsibilities

• Acquire sales via outbound calling.
• Manage follow ups closely with prospect customers.
• Handle customers pre and post enquiries with professionalism.
• Ensure monthly targets are met consistently.
• Ensure processes and procedures conform to bank standards and local regulations.

Skills

Telesales experience

Customer focus

Communication proficiency

Results driven

Teamwork orientation

Education

Diploma holder with banking experience

Job description

Responsibilities

• Acquire sales via outbound calling.
• Manage follow ups closely with prospect customers.
• Handle customers pre and post enquiries with professionalism.
• Ensure that the monthly targets are met consistently.
• Ensure processes and procedures that conform to the bank’s standards and local regulations are met.

Requirements

Qualifications

• Diploma holder, with relevant banking experience

Relevant Work Experience

• Possess min. 2 years of sales experience in Telesales, in credit cards sales/personal instalment loan

Technical/Functional Skills

• Telesales experience

Personal Skills (Soft Competencies)

• Customer focus
• Communication proficiency
• Results driven
• Teamwork orientation