Senior Retail Assistant

NATIONAL SKIN CENTRE (SINGAPORE) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking an individual to manage online sales inventory and ensure excellence in customer service. Applicants should have a diploma in a related field and over 2 years of experience in retail/e-commerce. The role includes responsibilities in order fulfillment, inventory management, and customer feedback handling.

Qualifications

• More than 2 years of relevant experience in retail settings and eCommerce is preferred.
• Motivated and perform well in a target-driven environment.

Responsibilities

• Manage inventory review and prepare performance reports for online sales channels.
• Ensure online contents stay relevant including promotions and price updates.
• Process online orders and oversee fulfillment for timely shipments.
• Handle customer enquiries and feedback on online channels.
• Assist in replenishment of inventory and supplies.
• Conduct stocktake and cycle counts of retail items.

Skills

Inventory management

Customer service

Order fulfillment

E-commerce operations

Education

Diploma in Science, Business, Marketing, or related field

Job description

Job Responsibilities

• Manage inventory review, updates and prepare performance reports for NSC online sales channels (Shopee and e-Commerce)
• Assist to ensure online contents stay relevant (i.e., promotions, banners and price updates)
• Process online orders and oversee order fulfilment to ensure timely shipments
• Handle customer enquiries and feedback on online channels
• Assist in replenishment of inventory, stationery and packing supplies
• Assist in stocktake and cycle counts of retail items

Job Requirements

• Diploma in Science, Business, Marketing, or any related field
• More than 2 years of relevant experience in retail settings and eCommerce is preferred
• Motivated and perform well in a target-driven environment

Please do not apply to this job posting. Interested applicant, please apply through NSC Career Portal at https://careers.nhg.com.sg/job-invite/13894/