Senior Restaurant Operations Manager

SUKI-YA HOLDINGS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent restaurant group in Singapore seeks a talented individual to oversee operations across multiple outlets. You will be responsible for ensuring efficient service of food and beverages, planning menus, managing staff, and maintaining high-quality standards. The ideal candidate has a minimum of 4-6 years of relevant experience and possesses strong communication and management skills. This position offers the chance to work in a dynamic environment and lead a dedicated team.

Qualifications

• Minimum 4-6 years of relevant experience required.
• Energetic and positive-minded individual.
• Ability to work independently and in a team.

Responsibilities

• Responsible for administration and operations of several restaurant outlets.
• Plan menus with chefs and ensure high-quality preparation.
• Direct hiring, training, and scheduling of food service personnel.
• Implement standardized procedures according to company policies.
• Investigate and resolve complaints concerning food quality and service.

Skills

Strong communication skills

Interpersonal skills

Management skills

Teamwork

Education

Min GCE ‘N’ level or equivalent

Job description

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.
• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies.
• Ensure proper working condition of all outlet equipment and prepare equipment defect list.
• Safe keeping of company properties.
• Ensure proper daily sales deposit.
• Ensure outlet cleanliness upkeep according to NEA requirement.
• Investigate and resolve complaints concerning food quality and service.
• Prepare checks that itemize and total meal costs using the Point of Sales system.
• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience.
• Strong communication, interpersonal, and management skills.
• Energetic, positive-minded individual.
• Able to work independently and in a team.