Senior Regional Client Service Manager, Corporate Banking

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is hiring a candidate to manage client relationships for senior regional clients in banking services. The role includes resolving critical issues, conducting service reviews, and implementing process improvements. The ideal candidate must have strong stakeholder management skills and knowledge of cash management products. Interested individuals should apply via email to Lynn Mak Ling Ling.

Qualifications

• Strong experience managing relationships with senior stakeholders.
• Understanding of cash management products and market practices.

Responsibilities

• Act as first point of escalation for senior regional clients.
• Drive timely resolution of critical issues.
• Monitor recurring issues and implement process improvements.
• Manage regional client queries on banking services.
• Liaise with country teams for unified client communications.
• Design tailored solutions and identify cross-selling opportunities.
• Conduct regional service review meetings.
• Gather client feedback and track follow-up actions.

Skills

Client relationship management

Stakeholder management

Cash management knowledge

Job description

A recruitment agency in Singapore is hiring a candidate to manage client relationships for senior regional clients in banking services. The role includes resolving critical issues, conducting service reviews, and implementing process improvements. The ideal candidate must have strong stakeholder management skills and knowledge of cash management products. Interested individuals should apply via email to Lynn Mak Ling Ling.