Senior Product Manager, User Growth Operations (US Affiliate & KOL)

OKX; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading crypto exchange in Singapore is looking for an experienced Growth Manager to drive user acquisition and transaction volume through Affiliate and KOL marketing. The ideal candidate has over 3 years of experience in performance marketing, a strong network in the US market, and a proven track record of delivering growth in user acquisition metrics. This role offers a competitive compensation package with numerous employee benefits.

Benefits

Competitive total compensation package

Learning and development programs

Team building and company events

Wellness and meal allowances

Comprehensive healthcare schemes

Qualifications

• 3+ years in a performance or growth marketing role.
• Proven ability to achieve GMV, ROI, or sales targets.
• Experience in the US market and a network of Affiliate/KOL contacts.

Responsibilities

• Develop and execute strategies for Affiliate and KOL programs.
• Recruit and manage partners from large networks to niche creators.
• Monitor performance metrics for continuous optimization.
• Collaborate with product and data teams for tracking.
• Stay updated on emerging trends in the US Web3 and e-commerce market.

Skills

Growth marketing

Affiliate marketing

KOL channel management

Data-driven optimization

User acquisition

Tools

AppsFlyer

Adjust

Impact

Job description

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About The Role

We are looking for a hands‑on Growth Manager to own and scale our Affiliate and KOL marketing channels, with a primary focus on the US market. Your mission is to drive measurable user acquisition and transaction volume through your established network and data‑driven optimization. If you have a proven track record of delivering GMV growth at a leading crypto exchange or a hyper‑growth web2 platform like Temu, we want you.

What You’ll Be Doing

• Channel Strategy & Execution: Develop and execute the end‑to‑end strategy for our Affiliate and KOL programs in the US, with a clear focus on driving GMV and achieving ROI targets.
• Partner Acquisition & Management: Leverage your existing network to recruit, onboard, and manage a diverse portfolio of partners, from large affiliate networks to niche KOLs and long‑tail content creators (including forums and local websites).
• Data-Driven Optimization: Monitor daily performance metrics (CAC, LTV, ROI, Conversion Funnel). Use data to identify opportunities, troubleshoot issues, and continuously optimise campaign performance and budget allocation.
• Cross-functional Collaboration: Work closely with the product and data teams to ensure proper tracking of user activation and conversion events. Collaborate with content and design teams to provide partners with high‑converting assets.
• Market Intelligence: Stay ahead of the curve on new affiliate platforms, emerging KOLs, and growth tactics within the US Web3 and e‑commerce landscape.

What We Look For In You

• Proven Growth Experience: 3+ years in a performance/growth marketing role, specifically managing Affiliate and/or KOL channels.
• Direct Industry Experience: Prior experience at one of the following is HIGHLY preferred:
  • A leading cryptocurrency exchange (e.g., Coinbase, Kraken, Bybit, etc).
  • A hyper‑growth e‑commerce/transaction platform (e.g., Temu, TikTok E‑commerce, Alipay).
• US Market & Channel Expertise:
  • Hands‑on experience driving user growth in the US market.
  • A tangible network of Affiliate/KOL contacts and a proven ability to "get deals done".
  • Solid understanding of the user acquisition funnel and performance marketing metrics.
• Results‑Oriented Mindset: A history of being measured against and achieving hard GMV, ROI, or sales targets.

Nice to Haves

• Experience with both Web2 and Web3 growth mechanics.
• Personal passion for and understanding of crypto space.
• Experience with tracking tools (e.g., AppsFlyer, Adjust, Impact) and data analysis platforms.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees’ growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants

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