Senior Platform Architect

SERVICENOW PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A global technology firm in Singapore is seeking an experienced Platform Architect to advise on enterprise platform strategy and governance. You will define standards, engage with executives, and ensure platform alignment with business goals. The ideal candidate has over 8 years in enterprise architecture and experience with AI integration. The role requires the ability to influence and provide guidance across various teams.

Qualifications

• 8+ years of experience in enterprise architecture, solution strategy, and program leadership.
• Proven experience engaging at Executive level to influence platform direction and business outcomes.
• Strong ability to operate as a program-level architect, guiding multiple teams and partners toward a unified vision.

Responsibilities

• Define and maintain platform vision and strategy aligned to enterprise IT and business objectives.
• Provide architectural guidance to ensure designs align with platform standards and leading practices.
• Anticipate and mitigate platform risks (scalability, performance, technical debt).

Skills

AI integration

Enterprise architecture

Solution strategy

Program leadership

Influencing at Executive level

Delivery governance

Education

ServiceNow Certified Master Architect

Architecture and governance framework certifications

Job description

About The Role:

The Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned to customer goals.

Your purpose is to establish governance models, anticipate risks, and enable sustainable growth. You engage across CxO, enterprise architects, and platform teams to influence decisions and ensure consistency across the program.

What You Will Do:

• Define and maintain platform vision and strategy aligned to enterprise IT and business objectives.
• Provide architectural guidance to ensure designs align with platform standards and leading practices.
• Shape governance frameworks covering instance strategy, integrations, and data models.
• Facilitate platform governance forums to drive consistent decisions across partners and teams.
• Anticipate and mitigate platform risks (scalability, performance, technical debt).
• Influence adoption of leading practices across customer, partner, and ServiceNow teams.
• Provide structured feedback to ServiceNow product and engineering teams.

What Success Looks Like:

• ServiceNow is embedded as a strategic enterprise platform with clear governance models in place.
• Platform standards are consistently applied across all delivery teams.
• Technical risks are reduced, and scalability is maintained.
• You are recognised as a trusted advisor on platform strategy and governance, complementing the CSE’s business-value leadership.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI-powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
• 8+ years of experience in enterprise architecture, solution strategy, and program leadership.
• Proven experience engaging at Executive level to influence platform direction and business outcomes.
• Track record of defining multi-workflow, enterprise‑scale architectures and governance models.
• Strong ability to operate as a program-level architect, guiding multiple teams and partners toward a unified vision.
• Expertise in platform strategy, integration patterns, and complex delivery governance.
• ServiceNow Certified Master Architect (CMA) plus other architecture and governance framework certifications are highly desirable.