Senior/Patient Service Associate, Dept of Child Development (2-Year Contract)

KK Women's & Children's Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore seeks candidates for counter and support duties at the Department of Child Development. Responsibilities include patient registration, appointment scheduling, and preparing consultation rooms. Ideal applicants are service-oriented, possess basic computer literacy, and can multi-task effectively in a fast-paced environment.

Qualifications

• Service-oriented with pleasant disposition.
• Prior knowledge of outpatient appointment systems preferred.
• Basic computer literacy skills required.

Responsibilities

• Perform registration and billing of patients.
• Schedule patient appointments and respond to enquiries.
• Prepare doctors' consultation rooms for daily usage.

Skills

Interpersonal communication skills

Multi-tasking

Team player

Attention to detail

Education

GCE N /O /A /NITEC /ITE (Office Skills)

Tools

MS Office

Excel

Job description

You will perform counter and support duties at the Department of Child Development, KK Women’s & Children’s Hospital:

• Registration and billing of patients
• Schedule patients’ appointments
• Attend to patients’/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctors’ consultation rooms for daily usage e.g., examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc
• Support Doctor’s clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job requirement

• GCE N /O /A /NITEC /ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) preferred
• Service-oriented with pleasant disposition and good interpersonal communication skills
• Possess basic computer literacy skills - MS and Excel
• Able to multi-task in a fast-paced environment
• Good Team player
• Alert and meticulous