Senior/Patient Service Associate, Dept of Child Development (1-Year, Part-Time)

KK Women's and Children's Hospital; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A prominent healthcare institution in Singapore seeks a Senior/Patient Service Associate to handle patient support duties in the Department of Child Development. Candidates must possess GCE N/O/A/NITEC/ITE qualifications and have good interpersonal skills. This part-time position requires working 21 hours per week, focusing on patient registration, billing, and assisting in clinics.

Qualifications

• GCE N / O / A / NITEC / ITE qualifications are required.
• Service-oriented with pleasant disposition and good interpersonal communication skills.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Registration and billing of patients.
• Attend to patients’/public enquiries.
• Perform routine procedures e.g. taking of height and weight of patient.
• Prepare and set up doctors’ consultation rooms for daily usage.
• Support Doctor’s clinics and ensure orders are followed.

Skills

Interpersonal communication

Multi-tasking

Customer service orientation

Education

GCE N / O / A / NITEC / ITE (Office Skills)

Tools

MS Word

MS Excel

Job description

Senior/Patient Service Associate, Dept of Child Development (1-Year, Part-Time)

KK Women\u2019s and Children\u2019s Hospital Rochor

Note: This is a 1-year part-time non-renewable contract. Shortlisted candidates are required to work 21 hours per week.

You will perform counter and support duties at the Department of Child Development, KK Women\u2019s & Children\u2019s Hospital.

Responsibilities

• Registration and billing of patients
• Attend to patients’/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctors’ consultation rooms for daily usage e.g. examination/screening items are available for doctor to examine patients & cleaning of equipment and toys, etc.
• Support Doctor’s clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job Requirements

• GCE N / O / A / NITEC / ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) is preferred
• Service-oriented with pleasant disposition and good interpersonal communication skills
• Possess basic computer literacy skills - MS Word and Excel
• Able to multi-task in a fast-paced environment