Senior Patient Service Associate, Business Office (Billing & Claims)

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A public healthcare institution in Singapore is looking for a detail-oriented individual to manage patient billing and claims. The role involves processing bills, checking document accuracy, handling patient enquiries, and providing administrative support. Candidates should have a diploma and preferably 1-2 years of relevant experience. Strong communication and interpersonal skills are essential for success in this position.

Qualifications

• 1-2 years of relevant experience preferred.
• Strong interpersonal and communication skills needed.
• Highly motivated and independent.
• Customer-oriented and meticulous with numbers.

Responsibilities

• Process patient bills and claims in a timely manner.
• Check for bill accuracies and completeness of patient documents.
• Handle patient enquiries about bills and claims.
• Provide administrative support to the department.
• Involved in Quality Improvement projects.

Skills

Interpersonal skills

Communication skills

Customer-oriented

Attention to detail

Education

Diploma

Job description

Job Description

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements

• Diploma, preferably with 1-2 years’ of relevant experience

• Good team player with strong interpersonal and communication skills

• Highly motivated, independent and adaptable to change

• Customer-oriented and meticulous with a flair for numbers