Senior Patient Service Associate, Business Office (Accounts Receivable)

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a candidate to manage patient accounts receivable, support cashiering duties, and handle patient inquiries. Candidates should have a diploma and at least 1 year of relevant experience, possess strong communication skills, and be committed to customer satisfaction. This role involves computation of statistical information and administrative support to the department.

Qualifications

• At least 1 year of relevant experience required.
• Good team player with strong interpersonal and communication skills.
• Highly motivated and adaptable to change.

Responsibilities

• Handle patient accounts receivable transactions.
• Support front desk duties in cashiering.
• Compute statistical information for analysis.

Skills

Interpersonal skills

Communication skills

Customer-oriented

Flair for numbers

Education

Diploma

Job description

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and perform any other duties as assigned.

Requirements

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers