Senior / Patient Service Associate (Buona Vista/ Katong/Orchard)

Healthway Medical Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare provider in Singapore is looking for a Receptionist who will perform various administrative duties including appointment scheduling, assisting with podiatrist services, and ensuring high standards of customer service. The ideal candidate should possess at least an 'O' Level qualification and have good interpersonal skills. Training will be provided. The role requires commitment to a five-day work week including one Saturday.

Qualifications

• At least 1 year of working experience in the related field preferred.
• Candidates with no experience are welcome to apply.
• Confident in handling administrative work.

Responsibilities

• Perform reception duties and scheduling of appointments.
• Assist podiatrist with treatment and patient examinations.
• Ensure cleanliness and tidiness of the clinic.
• Perform sterilization-related work.

Skills

Customer service

Interpersonal skills

Administrative tasks

Teamwork

Education

"O" Level, Higher Secondary/Pre-U/A Level/College, Professional Certificate/NiTEC

Tools

Word

Excel

Computer systems

Mobile apps

Job description

Perform reception duties, scheduling of appointments, registration, dispensing of medication, payment collection, and administrative duties relating to patients.

Assist podiatrist with the provision of treatment and patient examinations

Ensure a high standard of customer service

Provide assistance to the Clinic Manager/Patient Service Supervisor in ensuring the smooth operation of the clinic

Ensure the cleanliness and tidiness of the clinic

Involve in administrative functions relating to work area such as stationary/drug/consumable ordering/stock-take

Perform sterilization-related work

Perform other ad-hoc duties as assigned

Requirements

Possess at least a "O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC in any field.

At least 1 year(s) of working experience in the related field is preferred. Candidates with no experience are also welcome to apply. There will be on the job training given.

Team player and motivated individual

Able to work independently with minimal supervision

Good interpersonal skills with a pleasant personality

Confident in handling administrative work using – Word/Excel, computer system and mobile app

Clinic operating hours are Monday to Saturday 9am to 6pm, the incumbent has to be able to commit to 4 weekdays and 1 Saturday (5 days work week).