Senior/ Patient Relations Officer (Business Centre)

RAFFLES HOSPITAL PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking a candidate to support daily operations at the Business Centre. The role involves advising patients on billings, administering admissions and discharges, and reviewing billing policies for improvements. Candidates should hold a relevant Degree or Diploma and have experience in the healthcare or hospitality sector. Weekend and public holiday work requires flexibility.

Qualifications

• Recognized Degree or Diploma in Business Administration, Tourism or Hospitality.
• Preferably with relevant working experience in healthcare or hospitality.

Responsibilities

• Advise patients on billings and estimated bill size.
• Administer admissions and discharges.
• Handle patients’ enquiries.
• Review billing & collection policies for improvements.

Skills

Meticulous

Service-oriented

Education

Degree or Diploma in Business Administration, Tourism or Hospitality

Job description

Overview

You will play a vital role in supporting the daily operations of the Business Centre. You will advise patients on billings and estimated bill size, administer admissions and discharges, handle patients’ enquiries, as well as review periodically the billing & collection policies and work processes for improvements.

Responsibilities

• Advise patients on billings and estimated bill size.
• Administer admissions and discharges.
• Handle patients’ enquiries.
• Review periodically the billing & collection policies and work processes for improvements.

Qualifications

Being a meticulous and service-oriented individual, you should have a recognized Degree or Diploma in Business Administration, Tourism or Hospitality, preferably with relevant working experience in the healthcare or hospitality industry.

Working Hours

Working Hours (5 days work week including weekends):

7am-430pm

1030am-8pm

Other

You will be required to work on weekends and public holidays (Rostered).

Only shortlisted candidates will be notified.