Senior Outlet Manager (All Day Dining)

PARKROYAL COLLECTION MARINA BAY, SINGAPORE; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A premium hotel chain in Singapore seeks a Restaurant Manager to oversee operations at the All Day Dining Restaurant, Peppermint. You will manage daily activities, lead a team, and ensure exceptional guest satisfaction while meeting financial goals. Ideal candidates will have strong leadership skills, extensive experience in restaurant operations, and a commitment to quality service.

Benefits

13th month AWS and Performance Bonus

Annual Leave from 16 days

Up to 50% Associate Dining & Accommodation Discounts

Flexible Benefits of $250 per year

Referral Incentive of S$1,000

Career Development and Training opportunities

Qualifications

• 5+ years of experience in restaurant management or operational role.
• Proven track record of achieving financial goals and guest satisfaction.
• Strong leadership skills with the ability to coach and motivate teams.

Responsibilities

• Manage all day-to-day operations of the restaurant.
• Develop and manage the budget ensuring all costs are in line.
• Identify guest preferences to enhance service delivery.
• Monitor and maintain cleanliness and sanitation standards.
• Lead, influence, and encourage associates to deliver high service standards.

Skills

Operational management

Customer service

Team leadership

Budget management

Interpersonal communication

Job description

This position is responsible for managing and coordinating all operational activities for our All Day Dining Restaurant, Peppermint along side the restaurant managers. To achieve or exceed financial goals (revenue targets and profitability for outlet).

Ensure guest and associates satisfaction by maintaining high service standards established by the hotel.

Duties and Responsibilities

• Manage all day-to-day operations of the restaurant.
• Develop, manage budget and ensure all costs are in line.
• Identify and record guest preferences to provide excellent customer service and ensure guest satisfaction plans and actions are implemented.
• Closely monitor the restaurant's business forecast and develop an action plan to address need areas.
• Utilize interpersonal and communication skills to lead, influence, and encourage others; demonstrate honesty/integrity; lead by example.
• Monitor and maintain cleanliness, sanitation, and organization of all areas within the restaurant.
• Manage associates, coach, motivate and promote teamwork, continuous improvement, and a passion for providing service.
• Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Support the Department Trainer in maintaining a training system to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.

Additional Information

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 16 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Flexible Benefits (non-medical) of $250 per year
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

We regret that only shortlisted applicants will be notified.