Senior Operations Manager

TOPPAN NEXT TECH PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading secure printing company in Singapore is seeking an experienced operations manager to oversee daily operations in a secure data print facility. The ideal candidate will have over 10 years of management experience, strong leadership skills, and expertise in ensuring quality and regulatory compliance. The role involves managing production workflows, staff leadership, and budget control, and offers an opportunity to lead continuous improvement initiatives within a dynamic environment.

Qualifications

• More than 10 years of management experience in print manufacturing or packaging operations.
• Experience managing in a secure, data-sensitive printing environment.

Responsibilities

• Oversee daily printing operations to ensure efficiency and accuracy.
• Develop production plans to meet output, cost, and quality goals.
• Lead, train, and evaluate plant supervisors and staff.

Skills

Leadership skills

Interpersonal skills

Organizational skills

Problem-solving abilities

Data analysis proficiency

Knowledge of quality control

Financial acumen

Knowledge of printing processes

Education

Bachelor's degree in Manufacturing Engineering or Mechanical/Electrical Engineering

Job description

We are looking for an experienced and dynamic individual to lead the daily operations of a secure data print facility servicing clients in finance, insurance and government. The ideal candidate must be a hands‑on leader to manage daily print and mailing operations with a strong focus on quality control, regulatory compliance and team leadership.

Responsibilities

Production Management

• Overseeing the daily printing operations, including coordinating schedules, allocating staff, and managing production workflows to ensure efficiency and accuracy.
• Develop and implement production plans and schedules to meet output, cost, and quality goals.
• Ensure high availability of equipment and manage preventative maintenance.

Project and Deadline Management

• Managing project timelines and ensuring that all printing jobs are completed accurately and delivered on time.
• Collaborate with sales and client services to meet deadlines and quality standards.

Staff Leadership

• Lead, train, mentor, and evaluate plant supervisors and staff, fostering a culture of performance and accountability.

Safety & Compliance

• Ensure operations meet all safety, health, environmental, and regulatory standards, conducting regular inspections and training.
• Enforce and update SOPs to align with audit and client requirements.

Budget & Cost Control

• Manage and control printing operational budgets, analyzing costs to optimize efficiency and minimize waste.

Continuous Improvement

• Lead and implement strategies for continuous improvement, identifying inefficiencies, and adopting new technologies.

Quality Control

• Maintain strict SOP and ISO adherence for secure printing, inserting and mailing.
• Implement and enforce quality assurance measures to ensure printed materials meet customer expectations and standards.

Key Skills

• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem‑solving abilities.
• Proficiency in data analysis to track productivity and identify areas for improvement.
• Knowledge of printing production processes, safety regulations (like OSHA), and quality control.
• Financial acumen for budget management.
• Familiarity with compliance frameworks, ISO etc.

Requirements

• Bachelor's degree in a relevant field such as Manufacturing Engineering or Mechanical / Electrical Engineering.
• More than 10 years of management experience in print manufacturing or packaging operations.
• Experience managing in a secure, data‑sensitive printing environment.