Senior Operation Manager

XIN YANG ENTERPRISE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cleaning service company in Singapore is seeking an experienced Operations Manager to oversee daily operations. Responsibilities include ensuring efficient service delivery, managing budgets, and developing policies to enhance operational effectiveness. The ideal candidate will have over 4 years in operations management within the cleaning industry, a proven leadership track record, and strong analytical skills. Join a team focused on continuous improvement and client satisfaction in a dynamic industry.

Qualifications

• 4+ years of experience in operations management, preferably in the cleaning service industry.
• Proven track record of successfully managing teams and driving results.
• Strong analytical skills with experience in metrics-driven decision making.

Responsibilities

• Oversee and manage daily operations of the cleaning service company.
• Develop and implement cleaning policies and procedures.
• Monitor metrics to identify areas for improvement.

Skills

Leadership

Data analysis

Communication

Project management

Collaboration

Job description

Job Description: We are seeking an experienced and motivated Operations Manager to oversee our cleaning service company's daily operations. The Operations Manager will be responsible for ensuring that our cleaning services are delivered efficiently and effectively to meet customer needs and business goals. The ideal candidate will have a solid understanding of cleaning industry processes and procedures, excellent leadership skills, and a track record of successfully managing teams and driving results.

Responsibilities

• Oversee and manage the day-to-day operations of the cleaning service company
• Develop and implement cleaning policies and procedures to improve efficiency and effectiveness
• Monitor and analyze cleaning service metrics to identify areas for improvement and implement solutions to drive performance
• Develop and manage budgets, forecasts, and KPIs for the cleaning service team
• Ensure that all cleaning operations comply with legal and regulatory requirements, including health and safety regulations
• Develop and manage relationships with key stakeholders, including clients, suppliers, vendors, and employees
• Recruit, train, and manage a high-performing cleaning service team
• Foster a culture of continuous improvement and innovation

Requirements

• 4+ years of experience in operations management, preferably in the cleaning service industry
• Proven track record of successfully managing teams and driving results in the cleaning service industry
• Strong analytical skills and experience with data analysis and metrics-driven decision making
• Excellent communication, leadership, and interpersonal skills
• Ability to work collaboratively and effectively with cross-functional teams
• Strong project management and organizational skills
• Knowledge of cleaning industry standards, regulations, and best practices
• Experience with process improvement methodologies such as Lean Six Sigma is a plus

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