Senior Operation Executive

PSA BDP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics provider in Singapore is seeking a Senior Operation Executive to oversee daily warehouse activities within a Life Science and Healthcare setting. The ideal candidate will ensure compliance with operational standards, manage a warehouse team, and drive continuous improvement initiatives. A minimum of 5 years experience in logistics operations and a diploma in supply chain or related field are required. This role offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Minimum 5 years of experience in warehouse/logistics operations.
• Proven experience in a warehouse or logistics environment in a team-leader role.
• Forklift license would be beneficial.

Responsibilities

• Coordinate and monitor daily warehouse activities.
• Supervise and support the warehouse team.
• Ensure compliance with health, safety, security, and environment standards.
• Act as the key operational contact with customers and suppliers.

Skills

Attention to detail

Team leadership

Communication

Organizational skills

Education

Diploma or certificate in supply chain, logistics, or operation management

Tools

Microsoft Office

Job description

JOB DESCRIPTION

We are seeking a highly proactive and experienced Senior Operation Executive responsible for overseeing day‑to‑day warehouse activities within a Life Science and Healthcare warehouse operation. This includes receiving, storing, picking, packing, inventory control, dispatch of goods and Value‑Added Services (VAS). The role will need to manage and support a warehouse team, ensuring operations are carried out efficiently, comply with HSSE (Health, Safety, Security and Environment) procedures and company standards and customer expectations. The ideal candidate has a strong work ethic, attention to detail, and a team‑oriented attitude, delivering operational performance that achieves a consistently high level of customer satisfaction.

This role will work closely with the Warehouse Team and Operation Manager to ensure all customer and operational requirements are effectively met.

Operations Management

• Coordinate and monitor daily warehouse activities, including inbound, storage, outbound and Value‑Added Services (VAS)
• Ensure accurate receiving and timely dispatch of goods
• Supervise and support the warehouse team to ensure proper execution of activities
• Maintain inventory accuracy through regular cycle counts, stock take, and reconciliation
• Ensure compliance with health, safety, security, and environment (HSSE) standards
• Generate system reports to support and optimize warehouse activities
• Liaise with internal departments and suppliers as needed
• Support process improvements and implement best practices in warehouse operations
• Handle documentation such as delivery orders, invoices and stock movement reports
• Conduct regular team meetings and provide ongoing training and support
• Handle performance or conduct issues in collaboration with the immediate superior and/or Operation Manager
• Previous warehouse experience in Life Science and Healthcare is an advantage but not essential

Customer Relationship Management

• Act as the ground operational member, ensuring daily operation activities are executed smoothly, in accordance with business objectives
• Act as the key operational contact with customers and suppliers, ensuring smooth communication, quick issue resolution, and alignment on operation matters

Cost & Resource Management

• Drive operational productivity, continuous improvement efficiency and cost control initiatives with the operation team
• Work with the operation team on resource planning to better optimize use of resources for daily operation
• Support business planning, forecasting, and budgeting processes

Stakeholder & People Management

• Build strong working relationships with internal operation team members and customers
• Manage staffing, training, and performance of operational teams
• Foster a culture of accountability, safety, and delivering performance
• Lead continuous improvement projects to enhance productivity, service quality, and safety
• Ensure documentation and SOPs are updated and aligned with audit requirements
• Prepare for and support internal and external audits (quality, regulatory, and customer)

Qualification & Experience

• Minimum diploma or certificate in supply chain, logistics, or operation management
• Minimum 5 years of experience in warehouse/logistics operations
• Familiar with Microsoft Office applications
• Strong attention to detail and organizational skills
• Proven experience in a warehouse or logistics environment in a team‑leader role

Key Competencies

• Good physical fitness, ability to lift and move heavy items using appropriate equipment
• Good communication and attention to detail and accuracy in warehouse operations
• Ability to work as part of a team in a fast‑paced environment
• Knowledge of warehouse management system (WMS), but not essential
• Ability to work under pressure and meet deadlines
• Flexibility to work in various shifts including weekends and public holidays, if required
• Forklift licence, if any
• Experience in using material handling equipment (MHE), but not essential