Role and Responsibilities
This role plays a pivotal role in ensuring seamless HR operations and employee lifecycle management. The successful candidate will be responsible for handling various HR functions, including recruitment, payroll, compliance, and staff engagement, among others.
1. Human Resources Operations & Employee Lifecycle
- Coordinate and administer end-to-end recruitment activities, including job descriptions, liaison with recruitment agencies, resume screening, interview coordination, onboarding, and offboarding.
- Prepare and administer HR documentation such as employment contracts, confirmation letters, increment letters, termination letters, and other HR correspondence.
- Manage employee relations matters, including responding to staff queries, follow-ups on HR-related issues, and supporting grievance or appeal processes.
- Conduct and support exit interviews and ensure proper clearance and documentation.
2. Payroll, Compensation & Benefits
- Handle monthly payroll processing accurately and on time, including payroll journals and supporting documentation.
- Maintain accurate records for attendance, leave, salary administration, contract renewals, and staff movements.
3. HR Records, Compliance & Governance
- Maintain, update, and ensure completeness of all HR records, including physical personnel files (P-Files), e-HR folders, and HRMS (Info-Tech), for both existing and resigned staff.
- Ensure HR records are organised, accurate, and audit-ready, including regulatory and statutory documentation.
4. Work Passes, Claims & Statutory Matters
- Handle all work pass matters, including application, renewal, issuance, cancellation, and tax clearance for foreign employees.
- Administer government and statutory claims such as NS, childcare, maternity, levy, medical, insurance, and staff injury claims in a prompt and compliant manner.
5. Learning, Development & Performance Support
- Support training and development initiatives, including training needs analysis, course administration, coordination, and post-training evaluation.
- Assist in performance appraisal processes and the compilation of relevant performance documentation.
6. Staff Engagement & Administration
- Support staff welfare, engagement initiatives, and company events such as annual dinners, team-building activities, and other corporate activities.
- Promote the Group’s corporate values to foster a positive and inclusive workplace culture.
- Provide general administrative support and undertake ad-hoc duties as assigned by the HR Manager.
Requirements
Qualifications & Experience
- Diploma or Degree in Human Resource Management or equivalent.
- Minimum 3 years of relevant HR, Admin, and Payroll experience.
- Familiar with Singapore employment legislation, including the Employment Act and CPF regulations.
- Experience with Info-Tech HRMS or similar HR systems is an advantage.
Skills & Competencies
- Strong sense of responsibility, integrity, and confidentiality.
- Meticulous, well‑organised, and detail‑oriented.
- Able to work independently, manage deadlines, and perform under pressure.
- Good interpersonal and communication skills (written and verbal).
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
Additional Information
- The role will be based at HQ (Lavender) initially, before relocation to the West Coast.
- 5-day work week with Flexible Work Arrangement (FWA), where appropriate.
- Official working hours: Monday to Thursday: 8:30 am – 6:00 pm; Friday: 8:30 am – 5:30 pm.
- Singaporeans only.