Senior Officer - ETD OTC Cleared / Trade Management - Middle Office

Citigroup Inc.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A global financial services firm in Singapore is seeking an experienced professional to manage Exchange Traded Derivative trade matching and allocation operations across APAC exchanges. Candidates must have in-depth knowledge of ETD and experience in operations, as well as excellent communication skills. This role involves handling T+1 exceptions, ensuring regulatory compliance, and working with various internal teams to improve processes and client service. A bachelor’s degree or equivalent experience is required.

Qualifications

• Minimum 3 – 5 years experiences in Operations.
• High-level of client service to internal and external clients with professionalism.

Responsibilities

• Manage timely matching and allocation across APAC ETD markets.
• Handle T+1 exceptions and client query management.
• Perform Exchange Regulatory reporting.
• Participate in UAT and system rollout.
• Work closely with various stakeholders on trade flow and queries.

Skills

In-depth knowledge and experience of Exchange Traded Derivatives (ETD)

Excellent communication and interpersonal skills

Ability to influence change and implement process improvements

Strong team player

Innovative in devising support solutions

Education

Bachelor’s Degree/University degree or equivalent experience

Tools

Key industry futures systems (e.g., Exchange GUI, Clearing system, GMI)

Job description

Description

The candidate will be reporting to the APAC Head of Exchange Traded Derivative Trade Management (ETD)

The candidate will be responsible for timely management of ETD trade matching, allocation and clearing across a number of APAC Exchanges. As first point of contact for all client and house trades within ETD Operations, the candidate is required to be meticulous, provide timely risk management and diligent follow-up on root cause where failure in the trade flow arises.

The candidate is required to learn and become proficient in multiple market procedures quickly. The individual should also demonstrate curiosity and willingness to challenge current processes and suggest changes and improvements to team management to help us constantly improve and evolve.

Key Responsibilities

• Matching and allocation across APAC ETD markets (including exchange facing markets: SFE, OSE, HK and SGX and broker markets eg Taiwan, Thailand, China, India, Malaysia.
• Management of T+1 exceptions including suspense and client query management
• Perform Exchange Regulatory reporting eg ASX DBOR, SGX PCS
• Follow-up and escalation of IT outages to minimize client impact and repeat issues
• Participation in UAT and system rollout as required
• Work closely with various stakeholders (locally and globally) eg Client Services, House Middle Office, Front Office desk, Client Executives, etc on trade flow/query/breaks
• Closely monitor and escalation to regional management any trading errors, missing allocations, unaccepted trades between Citi and third-party clearing brokers

Qualifications

• In-depth knowledge and experience of Exchange Traded Derivatives (ETD)
• Minimum 3 – 5 years experiences in Operations
• Good knowledge of key industry futures systems, e.g. Exchange GUI, Clearing system, GMI is a plus
• Excellent communication and interpersonal skills
• Strong team player who works well in a global and regional team environment
• Ability to influence change and implement process improvements is essential
• Innovative in devising support solutions and improving processes
• High-level of client service to both internal and external clients with utmost professionalism at all times

Education

• Bachelor’s Degree/University degree or equivalent experience

Job Family Group: Operations - Transaction Services

Job Family: Securities and Derivatives Processing

Time Type: Full time

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review – Accessibility at Citi

View Citi’s EEO Policy Statement and the Know Your Rights poster.