Senior Officer , Cardmembers Services, Card Operations Processing Center(Contract)

UOB; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

United Overseas Bank Ltd is seeking a detail-oriented Operations Assistant to support card embossing, card delivery, and reporting. You will prepare MIS and scheme reports, assist in budgeting, and help maintain fixed assets. The role requires a diploma or degree and about one year in banking operations, with strong Excel skills.

Applicants should be able to liaise across functions and vendors, maintaining accuracy and timeliness. 1-year contract.

Qualifications

• Diploma / Degree Holder with 1 year of working experience in Banking Operations or Card Operations.
• Strong aptitude with numbers is preferred.
• Meticulous with an eye for details and quality mindset.
• Able to liaise with various functions and stakeholders.
• Proficient in Microsoft Excel & PowerPoint.
• Open to 1 year contract role.

Responsibilities

• Liaise with internal stakeholders and vendors on day-to-day operations of card embossing and card delivery matters, to ensure service level is met.
• Prepare Card Operations’ MIS reports relating to processing volume, productivity, timeliness and resources to senior management.
• Prepare monthly and quarterly scheme reports and ensure accurate and timely submission.
• Assist in the preparation of division’s budget and monitor expenses incurred by the division.
• Support the governance of the Fixed Assets for the division.
• Support the procurement of stationeries, office essentials and process the invoices for expenses incurred.
• Liaise with corporate real estate department to support the general upkeep of the division.

Skills

Analytical skills

Attention to detail

Stakeholder liaison

Education

Diploma / Degree in a related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Liaise with internal stakeholders and vendors on day-to-day operations of card embossing and card delivery matters, to ensure service level is met.
• Prepare Card Operations’ MIS reports relating to processing volume, productivity, timeliness and resources to senior management.
• Prepare monthly and quarterly scheme reports and ensure accurate and timely submission.
• Assist in the preparation of division’s budget and monitor expenses incurred by the division.
• Support the periodic control checks for the department’s processes, as well as checks on the maintenance and upkeep of the division.
• Support the procurement of stationeries, office essentials and process the invoices for expenses incurred.
• Support the governance of the Fixed Assets for the division.
• Support the periodic control checks for the department’s processes, as well as checks on the maintenance and upkeep of the division.
• Liaise with corporate real estate department to support the general upkeep of the division.

Requirements

• Diploma / Degree Holder with 1 year of working experience in Banking Operations or Card Operations.
• Strong aptitude with numbers is preferred.
• Meticulous with an eye for details and quality mindset.
• Able to liaise with various functions and stakeholders.
• Proficient in the use of Microsoft Office, specifically Microsoft Excel & PowerPoint.
• Open to 1 year contract role

Additional Requirements

Develop, Engage, Execute, Role Type (GTO), Strategise, Work Experience Level for GTO CWF

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate’s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.