Senior Network Capacity & Data Engineer

Merck Gruppe - MSD Sharp & Dohme; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global pharmaceutical company in Singapore is seeking an experienced professional to manage network capacity planning. The ideal candidate has over 8 years of experience in engineering or operations within large global networks. Responsibilities include analyzing network performance, collaborating on capacity requirements, and producing comprehensive reports. Candidates should have strong analytical and communication skills, and familiarity with network monitoring tools is preferred.

Qualifications

• 8+ years of strong engineering or operations experience with global network infrastructure components.
• 2 years of analytics experience.
• Experience with programming languages like Java, JavaScript or Python is a plus.
• ITIL certification preferred.

Responsibilities

• Collaborate with teams to align network requirements with business goals.
• Conduct analysis to identify bottlenecks and areas for improvement.
• Provide regular reports on KPIs and utilization metrics.
• Identify risks related to network capacity and implement mitigations.

Skills

Analytical skills

Interpersonal skills

Communication skills

Data-driven decision-making

Capacity planning

Education

Bachelor's degree or equivalent experience

Tools

SevOne

Logic Monitor

Thousand Eyes

Dynatrace

Elastic

Ansible

Job description

Functional Responsibilities

• Collaborate with demand management, network teams, and business units to understand current and future network requirements for capacity planning aligned with business goals.
• Conduct thorough analysis of network traffic, utilization rates, and performance metrics using predictive analysis to identify bottlenecks and areas for improvement. Incorporate historical data and consider projected growth and scalability requirements.
• Collaborate with network engineers and implementation teams to plan hardware upgrades or enhancements to components of the network infrastructure.
• Provide regular reports to management and stakeholders, including KPIs, utilization metrics, and recommendations for optimizing network capacity.
• Identify and mitigate potential risks related to capacity failures, network congestion, and implement measures to minimize performance degradation and outages.
• Participate in cross‑functional projects, collaborating with project teams to incorporate capacity planning requirements into project plans and timelines.

Professional Competencies

• Possess superior interpersonal and communication skills, writing clear and concise proposals and presentations and interfacing with peers, management, stakeholders, and executives.
• Ability to create clear and concise presentations for management, stakeholders, and executives.
• Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks.
• Ability to articulate complex and technical ideas accurately and clearly.
• Ability to adapt current work processes to meet emerging needs and evaluate new ideas and proposed methods for practicality and ease of implementation.

Qualification and Experience

• Bachelor's degree from an accredited educational institution or equivalent corporate working experience.
• 8+ years of strong engineering or operations experience with the components of a large global network infrastructure such as routers, switches, LAN/SD‑WAN, load balancer, wireless, cloud networking and related technologies.
• 2 years of specific experience in analytics or ability to clearly articulate data‑driven decision‑making processes.
• Familiarity with key components and best practices of observability.
• Familiarity with network monitoring, reporting, and observability tools such as SevOne, Logic Monitor, Thousand Eyes, Moogsoft, Dynatrace, NetBrain and/or Elastic.
• Administration experience with monitoring tools in creating policies, fine‑tuning parameters and setting proper thresholds is an advantage.
• Experience with one or more general purpose programming languages such as Java, JavaScript, and/or Python.
• Experience with Ansible is an advantage.
• Experience in producing regular capacity reports that highlight actionable items based on logic used, with key thresholds that trigger improvement action plans, is an advantage.
• Passionate about data and a good data evangelist.
• Experience with IT service management; ITIL certification preferred.

Required Skills

Asset Management, Benefits Management, Business, Management Process, Management System Development, Product Management, Requirements Management, Social Collaboration, Stakeholder Relationship Management, Strategic Planning, System Designs.