Senior Medical Equipment Service Lead - Team & Ops

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading service management firm in Singapore is seeking an experienced Service Team Manager to lead and enhance performance. Responsibilities include overseeing daily operations, managing customer relationships, and driving service excellence across various environments. The ideal candidate will possess strong leadership and technical skills, ensuring compliance with safety standards. This role offers a salary range of $5000 to $7000 and operates Monday to Friday.

Responsibilities

• Lead, manage, and mentor the Service Team to ensure high performance.
• Oversee daily service operations and preventive maintenance.
• Plan and allocate service manpower effectively.
• Review and ensure accuracy of service documentation and reports.
• Drive service excellence by implementing quality improvements.
• Support the promotion and renewal of service contracts.
• Build and maintain strong customer relationships.
• Monitor performance indicators and provide regular reporting.
• Ensure all serviced products meet safety requirements.
• Collaborate cross-functionally with regional teams.
• Manage inventory of spare parts and tools.
• Lead technical training sessions for the service team.

Job description

A leading service management firm in Singapore is seeking an experienced Service Team Manager to lead and enhance performance. Responsibilities include overseeing daily operations, managing customer relationships, and driving service excellence across various environments. The ideal candidate will possess strong leadership and technical skills, ensuring compliance with safety standards. This role offers a salary range of $5000 to $7000 and operates Monday to Friday.