Senior Manager, Product Analytics

Delivery Hero; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading global delivery platform in Singapore seeks a Senior Manager of Product Analytics to drive product strategy through actionable insights. This role requires 7-10 years of analytics experience, strong SQL skills, and expertise in experimental design. You'll collaborate with cross-functional teams and manage a diverse team of analysts, contributing to impactful product decisions and supporting data-driven strategies.

Benefits

Free food

Health and dental insurance

Learning and development opportunities

Regular company events

Dynamic work environment

Qualifications

• 7-10 years of experience in the Analytics space in dynamic environments with team management.
• Experience designing controlled experiments and analyzing results with a solid background in statistics.
• Excellent English communication skills, able to work with diverse teams.

Responsibilities

• Work with senior product leadership to deliver great user experiences.
• Set OKRs and metrics for the team.
• Shape product strategy while considering all business and user experiences.
• Educate stakeholders on best analytics/experimentation practices.
• Support analysts to ensure high-quality deliverables.

Skills

SQL

Statistics

A/B testing

Data analysis

People management

Dashboard creation

Education

Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, Computer Engineering

Tools

Tableau

Power BI

BigQuery

Google Analytics

Job description

oodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are looking for a Senior Manager, Product Analytics to lead the Product Analytics team on our journey to always deliver amazing experiences.

The Product Analytics Team drives product strategy and innovation by providing actionable insights on customers and products, contributing to business success. Our diverse team of data professionals is based in Singapore and Berlin, working closely with product managers, designers, engineers, and business stakeholders to directly influence product direction. We collaborate with a larger data team, including data engineers, data scientists, and ML engineers, to share knowledge and expertise.

You will have the opportunity to access high volume, rich user behaviour data, engage in end to end product development cycles, work on complex product problems, and learn from many experienced data professionals.

Responsibilities

• Working with senior product leadership in delivering a delightful experience to our users.
• Setting the right OKRs and metrics for the team.
• Shaping the product strategy for the tribe with a holistic understanding of all business and user experiential considerations.
• Educating product and business stakeholders on analytics/experimentation best-practices and contribute to data-based decision-making.
• Supporting the analysts in delivering high quality work products; build and maintain the credibility of the analytics team as a key partner in product development.
• Building strong working relationships with all key functional leads (Design, Engineering, Product, UX Research) for your domain.
• Working with data engineering, experimentation, data scientists and other technical counterparts in optimising analytics infrastructure and simplifying workflows.
• Being a people manager that empowers and inspires their team to do great work.

Qualifications

• Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, Computer Engineering or an equivalent education.
• Around 7-10 years experience in the Analytics space in fast-growing and dynamic environments, with at least some experience directly managing teams.
• Strong experience in leveraging SQL for analytics (BigQuery experience is a plus).
• Experience designing online controlled experiments and analysing results with a solid background in statistics.
• Experience building self-service analytics dashboards using Tableau, Power BI, Looker Studio (Data Studio) etc.
• Experience working with large scale user data (transactional, click stream etc.).
• Background in Statistics, knowledge about statistical test design and analysis preferably hands on experience in designing and running A/B tests at scale.
• Experience with customer behavior tracking platforms (e.g. Google Analytics, Adobe, Webtrekk, MixPanel, SnowPlow, Piwik, Tealium, Segment etc.).
• Experience with BigQuery, Google Cloud Platform, and Google Analytics would be a plus.
• Excellent written and spoken English communication skills, with the ability to work effectively in a team and collaborate with stakeholders across various disciplines.

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!