Senior Manager, Policy & Planning, Office of Human Resources

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading educational institution in Singapore seeks an experienced HR professional to develop policies and manage strategic workforce planning. You will conduct analytics, engage stakeholders, and ensure compliance with HR practices. The ideal candidate has over 8 years of HR experience and strong analytical and communication skills. This role also involves managing risks and reporting on manpower trends. Attractive compensation and professional development opportunities are provided.

Benefits

Competitive compensation

Professional development opportunities

Attractive benefits

Qualifications

• At least 8 years of experience in HR with a focus on strategic workforce planning.
• Strong quantitative skills and a solid understanding of analytics.
• Familiarity with higher education and public sector HR practices.

Responsibilities

• Formulate and review HR policies to align with organizational priorities.
• Conduct workforce analytics to identify manpower gaps.
• Engage stakeholders to ensure policy buy-in.

Skills

Strategic thinking

Analytical skills

Stakeholder engagement

Communication skills

HR analytics tools proficiency

Job description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Policy Development & Governance
  • Formulate and review HR policies and strategies to ensure relevance and alignment with organizational priorities.
  • Establish governance frameworks and harmonize HR guidelines and practices across schools and departments where applicable.
• Strategic Workforce Planning
  • Conduct workforce analytics to identify gaps, highlight key manpower trends, and propose strategies to address them.
  • Partner business units to understand business needs and workforce requirements to support their manpower planning needs.
• Research, Benchmarking & Analysis
  • Conduct research on HR trends, market practices and regulatory changes to guide policy recommendations.
  • Perform benchmarking with higher education institutions and relevant sectors to ensure competitiveness and relevance of HR frameworks.
• Stakeholder Engagement & Consultation
  • Engage key stakeholders (e.g Deans, Department Heads, the Union, HR colleagues, employees etc.), to gather feedback and ensure buy‑in for policy changes.
  • Provide clear guidance on policy interpretation and support implementation of policies across the organisation.
• Project & Change Management
  • Manage HR policy‑related projects, including policy rollouts, system/process redesign etc.
  • Support change management efforts through communication plans, training, and stakeholder alignment.
• Compliance & Risk Management
  • Monitor compliance with statutory requirements and organisational governance policies.
  • Identify HR‑related risks and develop mitigating actions, particularly in areas of manpower planning, contractual terms, and employment practices.
• Reporting & Management Information
  • Prepare reports and proposals on key manpower trends and analysis for senior management, boards and committees.
  • Work closely with HR heads to develop and consolidate HR's workplan.
• Other duties as assigned.

QUALIFICATIONS

• At least 8 years of relevant experience in HR, preferably with strategic workforce planning and policy experience.
• Familiarity with higher education and public sector HR policies and practices.
• Strong strategic and analytical thinking skills, good quantitative skills with fundamental understanding of analytics.
• Strong stakeholder engagement skills to engage spectrum of stakeholders, and ability to navigate diverse viewpoints and build consensus.
• Strong verbal and written communication skills with ability to translate concept into concrete implementation plans, and communicate changes effectively to stakeholders.
• Proficiency with HR analytics tools, HR information systems, ability to use data visualization tools to generate insights for reporting.

OTHER INFORMATION

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University