Senior Manager, People Operations

Airwallex; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global financial platform seeks a Senior Manager for People Operations in Singapore. You will enhance the employee lifecycle experience across Southeast Asia, implementing HR policies and addressing employee needs. The ideal candidate has over 10 years in HR Operations, experience in a rapidly growing environment, and strong knowledge of labor laws. Join a company focused on building a positive and inclusive culture in a dynamic tech landscape.

Qualifications

• 10+ years experience in HR Operations.
• Prior experience in technology or fintech industry.
• Hands-on experience in developing HR policies.

Responsibilities

• Act as a consultant regarding HR policies.
• Address queries on compensation and labor regulations.
• Develop efficient people operations workflows.

Skills

HR Operations expertise

Analytical skills

Process and planning skills

Knowledge of labor laws

Curiosity and willingness to learn

Education

Bachelor’s in Human Resources Management or related field

Tools

Human Resource Information Systems

Job description

Location SG - Singapore

Employment Type Full time

Location Type On-site

Department People & TalentPeople Operations

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world‑leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. Through innovative programs, strategic People & Talent initiatives, and a deep understanding of our organization’s needs, we cultivate a collaborative and engaging environment that fuels Airwallex's continued growth and success.

What you’ll do

We are looking for a Senior Manager, People Operations who can deliver excellent People Operations initiatives in Singapore, Hong Kong, Malaysia, India, Japan, Korea, Vietnam as well as additional markets in Southeast Asia which we may expand into. You will improve managers and employees’ experience throughout the employee life cycle in Airwallex. This will be done through developing, implementing and optimizing HR policies, programs and practices. This role is based in Singapore and reports into the Regional People & Talent Director.

Responsibilities

• Act as a consultant to managers and staff regarding policies and procedures


• Address managers and employees’ queries on issues related to compensation and labor regulations, and all other relevant topics


• Develop efficient people operations workflows and practices


• Assess, maintain and communicate employee benefits programs


• Maintain the work structure by updating job requirements


• Complete people operational requirements


• Monitor internal HR systems and databases


• Ensure legal and regulatory compliance

Qualifications

• 10+ years experience in HR Operations


• Prior experience working in technology, fintech or similar industry


• Proven work experience in people operations or in similar role


• Experience in a company where headcount was rapidly growing


• Experience expanding into new geographies and setting up operations locally


• Good knowledge of employment and labor lawi>
  
• Hands on experience with Human Resource Information Systemsi>
  
• Experience designing compensate and benefit programsi>
  
• Craftsmanship, be able to hands on and has ability to develop and successfully implement clear and fair company policiesi>
  
• Excellent analytical skillsi>
  
• Strong process and planning skillsi>
  
• Obsessive curiosity, has a passion and open to learn new thingsi>
  
• Bachelor’s in Human Resources Management or relevant fieldi>
  

Equal Opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.