Senior Manager, Learning Quality & Systems

Certis; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading outsourced services partner in Singapore is seeking a Senior Manager for Learning Quality & Systems. This role involves managing a team, overseeing the learning management system, and conducting data analytics to enhance learning outcomes. Ideal candidates will have a degree, experience in educational technology, and strong leadership skills. A commitment to creating safer, smarter outcomes is essential.

Qualifications

• Degree in any discipline.
• Experience in learning systems and/or education-technology tools.
• Experience in leadership/management role.
• Experience in data analytics.
• Good communication skills and interpersonal skills.
• Experience in Singapore’s adult education sector is a plus.
• Experience in workplace safety management is a plus.
• Having a WSQ Advanced Certificate in Learning and Performance (ACLP) is a plus.

Responsibilities

• Lead and manage a team for effective performance.
• Oversee registrar function for smooth daily operations.
• Collaborate with stakeholders to enhance workflow efficiency.
• Manage Learning Management System and enhance learning experience.
• Consolidate and report the status of core programmes.
• Conduct learning data analytics and propose interventions.
• Oversee facilities management for staff safety and well-being.
• Conduct ISO 9001:2015 internal audits.

Skills

Leadership skills

Data analytics

Communication skills

Interpersonal skills

Education

Degree in any discipline

Tools

Learning Management System (LMS)

Education-technology tools

Job description

Senior Manager, Learning Quality & Systems

Date: 24 Oct 2025

Location: Singapore

Business Unit: Certis Corporate University

Certis is a leading outsourced services partner that designs, builds, and operates smart, integrated solutions across security, facilities management, and customer experience. Headquartered in Singapore with a growing presence in Australia and Qatar, we harness the power of technology—from AI to Robotics—to deliver critical services that protect lives and enable communities to thrive.

At Certis, your work has purpose. You’ll be part of a mission that goes beyond operations—shaping safer, smarter, and better outcomes for people and businesses. We offer diverse career pathways, invest in your growth, and empower you to make a meaningful difference.

If you're ready to build the future, your journey starts here—with us.

Life at Certis

• Power a Smarter, Safer World with Tech:We build purposeful solutions that serve, protect, and empower—driven by trust, powered by people.
• Shape the Future:Take charge of your development and offering diverse opportunities across roles, borders, and technologies. Work alongside leaders who invest in your potential, and a culture that will take you further.
• Where Purpose Meets Possibility:From safeguarding communities to shaping smarter, more sustainable futures, we’re committed to creating long-term value, not just for our customers, but for society and the environment.

Duties & Responsibilities

• Lead and manage a team to ensure effective performance and collaboration.
• Oversee the registrar function to ensure smooth daily operations.
• Collaborate with key stakeholders to address registrar process and system issues, enhancing workflow efficiency.
• Oversee the Learning Management System (LMS) and liaise with the LMS account manager to resolve related issues, ensuring a better learning experience for staff.
• Manage the launch/assignment and track completion of core programmes via the LMS.
• Consolidate and report the status of core programmes.
• Conduct learning data analytics and propose learning interventions based on insights gathered.
• Oversee facilities management to ensure the safety and well-being of all staff and trainees.
• Establish and reinforce the governance of learning policies and interventions.
• Conduct ISO 9001:2015 internal audits and support external audits.
• Manage CCU Advisory Council and CCU Associate Faculty to maintain its aim and relevancy. Support their back-end administrative functions to ensure smooth-running of meetings and activities.

Skills & Experience

• Degree in any discipline.
• Experience in learning systems and/or education-technology tools.
• Experience in leadership/management role.
• Experience in data analytics.
• Good communication skills and interpersonal skills with the ability to work as a team.
• Experience in Singapore’s adult education sector is a plus.
• Experience in workplace safety management is a plus.
• Having a WSQ Advanced Certificate in Learning and Performance (ACLP) is a plus.