Senior Manager (Human Resources Shared Services)

BDO; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading professional services firm in Singapore is seeking a Senior Manager for Human Resources Shared Services. The successful candidate will lead a team in delivering comprehensive HR services, manage client relationships, and ensure service excellence. Candidates must have a Bachelor's degree and significant HR leadership experience. Strong communication and analytical skills are essential to excel in this role.

Qualifications

• Minimum of 10 years of HR experience with at least 5 years in a leadership role.
• Proficient in Microsoft Office tools.
• Strong command of English, both written and spoken.

Responsibilities

• Lead a team providing HR services to clients.
• Conduct appraisal feedback to team members.
• Oversee recruitment and manpower planning.

Skills

Team leadership

Interpersonal skills

Project management

Analytical skills

Communication skills

Education

Bachelor’s degree in Business, Human Resource or Management

Tools

Microsoft Office

Microsoft Excel

Microsoft PowerPoint

Job description

Senior Manager (Human Resources Shared Services)

Business development to acquire new client account

Lead and mentor a team in providing the full spectrum of HR services to clients

Ensure that HR services is provided timely with quality

Liaise with clients on HR needs

Develop and review proposals and pitch presentation

Work closely with leadership in building client relationship and achieving the business goal

Model and cultivate a team culture of ownership, execution, and continuous learning and improvement

Conduct appraisal feedback to the team members

Ensure client proximity and service excellence

Oversee manpower planning recruitment and project allocation

Responsibilities

• Business development to acquire new client account
• Lead and mentor a team in providing the full spectrum of HR services to clients
• Ensure that HR services is provided timely with quality
• Liaise with clients on HR needs
• Develop and review proposals and pitch presentation
• Work closely with leadership in building client relationship and achieving the business goal
• Model and cultivate a team culture of ownership, execution, and continuous learning and improvement
• Conduct appraisal feedback to the team members
• Ensure client proximity and service excellence
• Oversee manpower planning recruitment and project allocation

Requirements

• Candidates should possess at least a Bachelor’s degree. Degrees in Business, Human Resource or Management are preferred.
• At least 10 years of prior work experience in HR with at least 5 years leading a team
• Proficiency in Microsoft Office, particularly Microsoft Excel and Microsoft Power Point
• Ability to multi-task with good time management skills
• Ability to conceptualize and present findings and recommendations
• Detail-orientated person with good analytical skills
• Outspoken with excellent interpersonal skill
• Strong communication skills with a strong command of English (both written and spoken).
• Natural interest in solving problems and delivering unique solutions
• Highly motivated and committed to being a good team player
• Demonstrated skills in both project management and effective communication with clients and teams at all levels