Senior Manager, Family Services Policy & Operations

Ministry Of Social And Family Development; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

A governmental organization in Singapore is searching for a Manager/Senior Manager to oversee operational policies for Family Service Centres and Youth GO! Programme. The ideal candidate will have 3-5 years of experience in policy or operational policy, preferably in the social service sector, strong writing and analytical skills, and capabilities in project management. The role involves developing guidelines, reviewing performance standards, and collaborating with stakeholders to enhance service delivery. Join us in making a positive impact in the community.

Qualifications

• 3–5 years’ work experience in policy or operational policy, preferably in social services.
• Ability to work effectively with various stakeholders.
• Adaptable to changing circumstances.

Responsibilities

• Review Key Performance Indicators and Service Standards Requirements.
• Develop operational guidelines for new and existing schemes.
• Maintain and review referral protocols to support clients' needs.
• Plan transition for quality-based selection processes.
• Support broader policy reviews and execution of service policies.

Skills

Strong writing skills

Analytical skills

Problem-solving skills

Communication skills

Project management skills

Collaboration

Job description

A governmental organization in Singapore is searching for a Manager/Senior Manager to oversee operational policies for Family Service Centres and Youth GO! Programme. The ideal candidate will have 3-5 years of experience in policy or operational policy, preferably in the social service sector, strong writing and analytical skills, and capabilities in project management. The role involves developing guidelines, reviewing performance standards, and collaborating with stakeholders to enhance service delivery. Join us in making a positive impact in the community.