Senior Manager, Digital Health Readiness (Contract)

Singapore National Eye Centre; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in Singapore is seeking a Senior Manager for Digital Health Readiness. This role involves driving digital readiness initiatives and change management across the healthcare cluster. The ideal candidate will have at least 8 years of relevant experience, preferably in healthcare settings, and possess strong stakeholder management skills. This position offers the chance to significantly impact the future of healthcare delivery.

Qualifications

• Minimum 8 years of relevant experience.
• Experience in healthcare settings with knowledge of hospital operations is advantageous.
• Professional certification in Change Management (e.g., PROSCI, CCMP) will be an advantage.

Responsibilities

• Design and implement DHR strategies to support organisational transformation.
• Lead workshops, focus groups, and surveys to gauge employee sentiment.
• Oversee the design and delivery of training programmes.

Skills

Stakeholder management

Communication skills

Change Management

Planning skills

Analytical skills

Education

Degree in Behavioural Science, Human Factors or Communications

Job description

Senior Manager, Digital Health Readiness (Contract)

Job Category: Administration

Posting Date: 11 Oct 2025

Overview: As SingHealth prepares for the implementation of the Next Generation Electronic Medical Record (NGEMR) system, our Digital Health Readiness (DHR) team plays a pivotal role in shaping the future of healthcare delivery. As a Senior Manager, you will drive comprehensive digital readiness and change management programmes across our healthcare cluster, spanning clinical, operational, and administrative domains.

Responsibilities

• Design and implement DHR strategies to support organisational transformation, including digital initiatives, restructures, or cultural shifts
• Lead workshops, focus groups, and surveys to gauge employee sentiment and readiness
• Oversee the design and delivery of training programmes to ensure employees are equipped for new systems, tools, or processes
• Conduct impact assessments to identify potential risks and areas of resistance
• Develop and execute comprehensive communication plans to articulate the rationale, benefits, and progress of DHR initiatives
• Identify, analyse, and engage key stakeholders across all levels of the organisation
• Support senior leaders and executives in fulfilling their DHR roles
• Monitor and manage risks associated with DHR efforts, providing contingency plans as needed
• Conduct post-implementation evaluations and lessons learnt reviews

Qualifications

• Degree in Behavioural Science, Human Factors or Communications or equivalent with minimum 8 years of relevant experience
• Experience in healthcare settings with knowledge of hospital operations (clinical and/or support functions) will be advantageous
• Experience in Organisational Development will be an advantage
• Professional certification in Change Management (e.g., PROSCI, CCMP) will be an advantage
• Excellent stakeholder management and communication skills
• Task driven, strong facilitation, planning and analytical skills