Senior Manager, Digital Governance

Singtel Group; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology services firm in Singapore is seeking a Digital Governance Lead. You will drive governance across IT and Data, ensuring compliance and safeguarding digital trust. Key responsibilities include developing governance frameworks, managing audits, and defining compliance controls. Ideal candidates will have a background in governance, risk management, and data management. Join us in making the extraordinary happen.

Qualifications

• Experience in developing governance frameworks and policies.
• Strong understanding of compliance regulations (e.g. PDPA).
• Proven track record in audit management and risk mitigation.

Responsibilities

• Develop governance frameworks aligned to IT and Data strategy.
• Lead internal and external audits related to IT and Data governance.
• Embed governance into system lifecycle processes.

Skills

Governance

Risk Management

Compliance

AI Governance

Data Management

Education

Relevant degree or certification in IT or Governance

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Digital Governance Lead within NCS Corporate IT, you will be responsible for driving governance across IT and Data to ensure policy discipline, regulatory compliance, and audit readiness. You will play a pivotal role in safeguarding digital trust and operational integrity, ensuring that IT practices and data management frameworks align with both regulatory standards and business requirements.

What would you do?

Governance Strategy & Advisory

• Develop and maintain governance frameworks aligned to NCS’s IT and Data strategy.
• Provide independent advice on governance, risk, and compliance (GRC) matters.
• Monitor emerging regulatory trends (e.g. PDPA, cybersecurity, AI governance) and assess their impact on NCS IT.

Policy Management

• Own the lifecycle of IT and data-related policies, ensuring regular reviews for relevance and enforceability.
• Lead sunset and refresh cycles for outdated policies.
• Work with Legal, Cybersecurity and Enterprise Architecture teams to maintain cohesive and effective policy architecture.

Audit Management

• Lead and coordinate internal and external audits related to IT and Data governance.
• Manage audit responses, evidence collation, and remediation tracking across teams.
• Maintain audit readiness through proactive documentation, control testing, and stakeholder engagement.

Compliance & Controls

• Define and monitor compliance controls across IT systems and data platforms.
• Partner with internal audit and risk teams on assessments and remediation.
• Maintain a central repository of compliance evidence and artefacts.

AI Governance

• Administer and enforce governance processes for AI-enabled tools and platforms adopted within NCS IT.
• Ensure compliance with corporate standards, regulatory obligations, and responsible use guidelines.
• Support assessments of AI-related risks in collaboration with Legal, Cybersecurity, and Enterprise Architecture.

Operational Excellence

• Embed governance into system lifecycle processes to promote system hygiene and reduce risks.
• Drive continuous improvement in governance operations, including automation and reporting.
• Act as a steward of digital trust, ensuring governance is pragmatic, scalable, and business-aligned.

Data Governance

• Oversee and report on Data Governance initiatives to Singtel Group-level stakeholders.
• Develop and drive the enterprise Data Governance framework, covering data ownership, quality, lifecycle management, privacy, and compliance.
• Administer and enforce governance processes for data initiative.
• Support compliance with data protection regulations (e.g., PDPA) in collaboration with the Data Protection Officer (DPO), Group GRC, and Cyber teams.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives.

We are committed to our Impact: Valuing our clients, growing our people, and creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.