Senior Manager, Community Hubs

MINDSG LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A community-focused organization in Singapore is seeking a qualified individual for Operational and Programme Management. The role involves supervising Community Hubs, ensuring compliance with funding bodies, managing staff and resources, and developing programs that foster community inclusion. Ideal candidates should possess a degree and at least 5 years of relevant experience, along with strong interpersonal and communication skills. This position supports individuals with intellectual disabilities while promoting their integration into the community.

Qualifications

• At least 5 years of relevant experience in operational and programme management.
• Effective interpersonal and communication skills necessary for teamwork.
• Motivated individual with the ability to work independently.
• Passion for working with clients with intellectual disabilities.

Responsibilities

• Manage and supervise Community Hubs operations.
• Provide leadership direction to staff in Community Hubs.
• Oversee budget planning and utilization.
• Manage resources and recruitment of staff in Community Hubs.
• Develop programmes that enhance community integration.

Skills

Interpersonal skills

Communication skills

Motivation

Independence

Education

Degree in any discipline

Job description

Operational and Programme Management

• Manage and supervise the Community Hubs operations in pursuance to MINDS and the Cluster's overall vision and objectives.
• Ensure the programmes in the Community Hubs are run in accordance to funding bodies' requirements with high standard of corporate governance. These programmes include day activity programme, drop-in services, community engagement, direct care services, and work readiness.
• Provide trans- or multi-disciplinary case management inputs to Allied Health Professionals (AHPs) for the case work, behaviour management, programmes and activities.
• Ensure the timely submission of reports internally and externally.
• Ensure emergency plans and SOPs are reviewed, briefed to staff and followed for the safety, well-being of clients and staff.

Leadership Management

• Provide guidance, mentoring, supervision to the Asst Manager of each Community Hub and the Clerical Officers on their duties.
• Provide leadership direction and guidance to all staff in the Community Hubs.

Financial Management

• Oversee the budget planning and budget utilisation of the Community Hubs within the Cluster.
• Ensure processes and procedures are followed, and preparation for audits.

Resource Management

• Manage the use of resources allocated in the Community Hubs within the cluster.
• Review funding proposals for delivery of services for the programmes in the Community Hubs within the cluster.
• Work with the Senior Manager Regional Hub to ensure that resources with the Cluster are optimised and allocated efficiently.
• Recruitment, retention and development of staff in the Community Hubs within the cluster.

Develop and Drive Community Integration and Inclusion

• Develop programmes and services that activate and work with the community partners and resources that drive community interactions between clients and the community.
• Renew, develop and execute programmes which will enhance the quality of life of our clients, the caregivers and the community.

Qualifications

• Degree in any discipline with at least 5 years of relevant experience.
• Effective and good interpersonal and communication skills.
• Motivated and able to work independently.
• Passion to work with people with intellectual disabilities.