Senior Manager Community Care Service

People Profilers Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A premier recruitment firm in Singapore is seeking a leader for community care services. This role involves providing strategic oversight, ensuring compliance, and building regional partnerships. Candidates must possess at least 5 years of relevant experience in community care or healthcare operations, with proven leadership and stakeholder engagement skills. The position offers a competitive remuneration package and a comprehensive range of benefits.

Benefits

Competitive remuneration package

Comprehensive benefits

Qualifications

• At least 5 years of experience in community care or healthcare operations.
• Strong understanding of service delivery models and regulatory requirements.
• Proven leadership and people management skills.
• Strong financial acumen and resource allocation skills.
• Excellent communication and analytical abilities.

Responsibilities

• Provide leadership and direction for community care services.
• Ensure compliance with service standards and regulations.
• Drive performance and quality across multiple centers.
• Develop regional partnerships for enhanced service delivery.

Skills

Leadership

Stakeholder Engagement

Financial Acumen

Analytical Skills

Communication

Education

Relevant experience in community care or healthcare operations

Job description

Strategic & Regional Leadership

• Provide overall leadership and direction for regional community care services, ensuring alignment with organisational strategy and national priorities.

• Translate organisational goals into regional operational plans, KPIs, and outcomes.

• Drive service integration, innovation, and continuous improvement across regions.

Regional Operations & Service Delivery

• Responsible for optimal operations of all SCCs and AACs and regional Integrated Community Care.

• Ensure compliance with service standards, funding requirements, and regulatory guidelines.

• Drive centre performance, service quality, client outcomes, and regional KPIs.

• Optimise manpower planning, deployment, and workflows across regions.

• People & Capability Development

• Lead and develop Centre Managers and ICCP executives

• Build capability and succession planning within regional teams.

• Foster a collaborative, energetic, resourceful and high-performing culture across regions

Programme & ICCP Oversight

• Provide strategic oversight for Integrated Community Care Provider (ICCP) initiatives across regions.

• Ensure programmes are responsive to regional community needs and aligned with national ageing initiatives.

• Evaluate programme effectiveness and scale successful models across regions.

Stakeholder & Regional Partnerships

• Build and strengthen relationships with regional stakeholders, community partners, public healthcare institutions, and government agencies.

• Representative in regional platforms, networks, and sector forums.

• Develop partnerships that enhance service delivery, outreach, and community impact.

Governance, Compliance & Reporting

• Ensure compliance with organisational policies, funding agreements, and regulatory requirements.

• Report, propose, and share performance updates to the CEO and board management committees.

• Facilitate audits, evaluations, and funding submissions related to regional services.

• Perform any other duties as directed by the said reporting officer.

Qualifications

• At least 5 years of relevant experience in community care, healthcare operations, or social service management, including leadership and people management responsibilities.

• Strong understanding of regional service delivery models, ageing services, and regulatory requirements in Singapore.

• Proven leadership, people management, and stakeholder engagement skills.

• Strong financial acumen, including budgeting, resource allocation, and optimisation across regions.

• Excellent communication, analytical, and decision-making abilities

• Must be confident to manage a cluster of 4 centres.

JOB ID: 93R99YY6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: [phone]

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse