Senior Manager, Channel Partners

PayPal; Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work model

Comprehensive benefits

Job summary

PayPal is seeking a Senior Manager to lead the Channel Partners program across International Growth Markets, shaping partner-led growth with a focus on APAC, China, MEA and LATAM. The role involves defining strategy, governing multi-regional deals, and building scalable playbooks for Cars and other strategic segments.

You will drive collaboration across Product, Engineering, Marketing, Risk, Legal, Finance, Operations and Revenue teams to ensure sustainable growth and market relevance.

Qualifications

• 8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

Responsibilities

• Lead live integrations to ensure seamless integration of acquired companies.
• Manage end-to-end integration, focusing on operational, cultural, and organizational aspects.
• Drive enterprise-wide transformation projects to enhance growth and operational efficiency.
• Maintain and refine M&A playbooks, templates, and processes for best practices.
• Collaborate across teams and influence others without formal authority.
• Coordinate integration efforts to align acquired companies with organizational goals.
• Develop and manage M&A scorecards to track integration progress and success.
• Identify and resolve integration challenges to ensure smooth transitions.
• Communicate integration strategies and results effectively to all stakeholders.
• Foster a collaborative culture to support successful integrations and organizational change.

Skills

Channel partnerships

Program leadership

Cross-functional collaboration

Education

Bachelor’s degree

Job description

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This role leads the Channel Partners program across IGM, shaping PayPal’s partner-led growth strategy and evolution. The focus is on Cars and strategic partner archetypes that can extend PayPal’s reach across international markets.

The Senior Manager owns Channel Partners strategy, capability maturity and commercial outcomes. Responsibilities include prioritising partner archetypes and markets, monitoring cart performance, creating repeatable go-to-market playbooks, leading multi-regional deals, negotiating roadmap commitments, aligning market GMs and global stakeholders, and establishing governance for consistent execution and measurable growth.

This is a capability-building role, not an administration or reporting role. You will design a commercial model for IGM, create scalable playbooks that reflect local needs, identify key partner opportunities, influence product and integration roadmaps, maintain the deal pipeline, and establish Channel Partners as a durable route to market.

Job Description:

Essential Responsibilities:

• Lead live integrations to ensure seamless integration of acquired companies
• Manage end-to-end integration, focusing on operational, cultural, and organizational aspects
• Drive enterprise-wide transformation projects to enhance growth and operational efficiency
• Maintain and refine M&A; playbooks, templates, and processes for best practices
• Collaborate across teams and influence others without formal authority
• Coordinate integration efforts to align acquired companies with organizational goals
• Develop and manage M&A; scorecards to track integration progress and success
• Identify and resolve integration challenges to ensure smooth transitions
• Communicate integration strategies and results effectively to all stakeholders
• Foster a collaborative culture to support successful integrations and organizational change

Minimum Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Your impact:

• Own the Channel Partners program across International Growth Markets (IGM) including strategy, multi-year roadmap, capability maturity, deployment and cross-functional execution.
• Define the growth strategy and development roadmap across APAC, China, MEA and LATAM, balancing market opportunity, local regulations, partner ecosystems, product readiness and commercial feasibility.
• Oversee LATAM, balancing market opportunity, local regulations, partner ecosystems, product readiness and commercial feasibility.
• Over global cart performance and health, including conversion, payment success, funnel metrics, merchant solutions, partner contribution and customer experience.
• Develop repeatable playbooks for Cars and other strategic partner segments, covering partner selection, value proposition, commercial structure, product integration, market activation and performance management.
• Strengthen PayPal’s Channel Partners capability by embedding scalable processes, governance, commercial models, product pathways, repeatable controls, operating discipline and talent development.
• Convert partner-led opportunities into qualified pipelines, signed partnerships, launches and measurable commercial growth.
• Align market GMs, GTM, Product, Engineering, Marketing, Risk, Legal, Compliance, Finance, Operations and Revenue teams to support effective decisions and execution.
• Lead complex, multi-regional partnerships from opportunity identification through launch, ensuring market relevance, commercial value and sustainable growth.

Subsidiary: PayPal

Travel Percent: 0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.