Senior Manager Cell Therapy Hub

AstraZeneca Singapore Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

AstraZeneca Singapore Pte Ltd in Singapore seeks a Senior Manager for the Cell Therapy Hub to coordinate patient and cell journeys across geography, supporting clinical and commercial production at multiple sites. You will be the trusted contact for site participants, orchestrating cross-functional teams and digital tools to ensure patient registration through infusion proceeds on plan.

The role demands deep knowledge of cell therapy operations, the ability to travel over 50%, and a strong

Qualifications

• BA or BS degree or equivalent experience.
• Minimum 4 years of experience within a Cell Therapy Program in healthcare/regulatory environment.
• Tackle site facing problems and deal with organizational complexity.
• Field-based role; ability to travel >50%.

Responsibilities

• Coordinate patient and cell journeys across geography to ensure timely treatment delivery.
• Support clinical and commercial production at multiple locations.
• Serve as single contact for site participants and orchestrate cross-functional teams.
• Ensure data, decisions, and digital tools streamline patient registration to infusion.
• Identify bottlenecks and lead improvements with regional managers.

Skills

Problem solving

Field travel readiness

Education

BA or BS degree

Job description

Are you ready to guide each patient’s vein-to-vein cell therapy journey and translate breakthrough science into real-world care? Do you thrive at the intersection of hospitals, labs, and supply chains—coordinating people, data, and decisions to remove obstacles for patients and providers?

In the role of Senior Manager for the Cell Therapy Hub, you will coordinate the patient and cell journeys across adesignated geography. You will support clinical and commercial production atmultiple locations. You will be the single, trusted contact for site participants, orchestrating cross-functional teams and digital tools to ensure each step—from patient registration to infusion—runs to plan. Your work will enable timely, safe treatment delivery and help scale our next-generation oncology programs.

Accountabilities:

• Case Management and Critical Issues: Track every case, anticipate risks, and highlight patient issues promptly; communicate critical information empathetically to manage expectations and keep care on course.
• Cross-Functional Orchestration: Partner with Clinical Operations, SMM, Supply Chain, Medical, IT, Commercial and others to rapidly resolve issues and meet the needs of patients and healthcare providers.
• Site Enablement and Training: Coordinate with Regional and Territory Operations Managers to identify site logistics and personnel; ensure COI/COC readiness and secure access to our digital platform.
• Product and Material Issue Resolution: Ensure issues related to cellular starting material, IMP, and supplies are addressed quickly and communicated to the relevant site to prevent delays.
• Quality and Compliance Collaboration: Work with QA, Manufacturing, and Supply Chain on OOS events, product recalls, and product issues; contribute to site-level improvements that raise standards.
• Process and Documentation: Develop internal and external SOPs and materials; complete all Cell Therapy Hub training; demonstrate expert navigation of the Customer Portal, Telephony system, SOPs, work instructions, and business rules.
• Continuous Improvement: Identify bottlenecks and lead improvements that improve patient and site experience; coordinate rollout of process changes alongside Regional and Territory Operations Management.
• Maintain current knowledge of goals, processes, regulatory standards, and procedures. Demonstrate genuine passion and care toward individuals receiving treatment. Uphold Cell Therapy Hub values in daily work.
• Travel: Travel more than 50% to support sites, build relationships, and ensure consistent execution across your geography.
• Stabilize onboarding and secure first-patient-in achievements at priority sites in the near term. Over time, build a scalable operating model for therapeutic and market-facing cell therapy delivery across multiple centers.

Essential Skills/Experience:

• BA or BS degree or equivalent experience.
• Minimum 4 years of experience within a Cell Therapy Program as a: Research Coordinator, Nurse Coordinator, Apheresis Nurse, Cell Lab Professional, Quality Manager, in the healthcare systems or regulatory environment.
• Tackle site facing problems and deal with organizational complexity.
• Field-based role; ability to travel >50%.

Desirable Skills/Experience:

• Advanced degree in Life Sciences or Engineering (e.g., PharmD, NP, PA, Biomedical Engineer), or equivalent professional experience.
• Experience working with critical raw material suppliers or contract manufacturing organizations.

Why AstraZeneca:

Join a team advancing the next wave of oncology treatments by combining modern biotechnology with data and digital platforms to reimagine what is possible for patients. You will work with an expansive pipeline and novel modalities, surrounded by colleagues who bring diverse skills into the same room to unlock bold thinking. We value kindness alongside ambition, empowering you to take smart risks, learn fast, and collaborate across functions to turn complex challenges into clear patient impact. Your leadership in developing cell therapies will directly affect how quickly and safely patients get transformative treatments. You will grow in a culture that values curiosity, challenge, and shared purpose.