Senior Manager / Associate Director, Access & Wellness Division

National University of Singapore; Singapore; On-site; SGD 85,000 - 110,000; Full time

Job summary

A prestigious university in Singapore is looking for a leader in student wellness to direct initiatives and foster a supportive environment for students. This role requires overseeing operations, managing teams, and implementing wellness strategies. Candidates must possess a relevant degree and at least 10 years of experience, with strong leadership, communication, and organizational skills. The position involves collaboration with various stakeholders to ensure student well-being and success.

Qualifications

• At least 10 years of professional experience in a relevant field.
• Ability to manage multiple priorities and ensure accountability.
• Experience in leading teams and supervising workloads.

Responsibilities

• Drive strategic roadmap for student wellness and peer support.
• Implement wellness initiatives and evaluate program outcomes.
• Lead inter-department collaborations for student support.
• Conduct community outreach for wellness promotion.
• Oversee case management and resolve student issues.
• Manage daily operations and maintain service standards.
• Recruit and train student volunteers for wellness initiatives.

Skills

Leadership capability

Organizational skills

Interpersonal skills

Communication skills

IT proficiency

Education

Bachelor's or Master's degree in Social Work, Counselling, Special Education or Psychology

Tools

MS Office applications

Job description

Company description

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore

Job Description

The Access and Wellness Division in the Office of Student Affairs (OSA) cultivates caring student life communities that empower every student's unique learning journey and embraces growth beyond academics— supporting personal development, fostering meaningful peer connections, and providing comprehensive socioemotional care through managing distress, transitions, and navigating institutional processes. The candidate will lead the Student Wellness Section and work closely with the Division Head to champion student wellness in NUS. He/She will oversee day-to-day operations of the Section, provide executive leadership for wellness strategies and initiatives, compliance, and quality assurance; identify and meet staffing requirements for efficient operations, and maintain a strong and supportive work culture that attracts, develops and retains talent.

Duties & Responsibilities

1. Assist the Division Head in driving the strategic roadmap for the development, management and integration of student wellness and student peer support initiatives, ensuring aligned actions, and providing executive leadership to the Student Wellness Section.
2. Oversee the implementation of student wellness initiatives and programmes on campus and in the hostels. This includes working with the team to establish and manage programme evaluation frameworks to track outcomes, measure impact and guide programme decisions.
3. Lead the team to strategise, develop and strengthen inter-department collaborations with internal stakeholders and community agencies so as to provide coordinated and timely care and support to students.
4. Lead community outreach and engagement efforts in partnership with internal and external stakeholders to promote healthy environments, strong peer support networks and provide knowledge and skills for students to make more informed choices.
5. Oversee case management and support, including staff supervision, coordinating interventions, and resolving complex student issues in a timely and appropriate manner.
6. Manage day-to-day operations to ensure service and professional standards are met, including data accuracy and adherence to policies.
7. Oversee the recruitment, training, and management of student volunteers to support Student Wellness initiatives and programmes.

Qualifications

1. A recognised Bachelor's or Master's degree in Social Work, Counselling, Special Education or Psychology with at least 10 years of professional experience.
2. Strong organisational and clinical skills, with the ability to manage multiple priorities, ensure accountability, and support effective delivery.
3. Demonstrated effective leadership capability in navigating change, providing direction, exercising sound judgement, and operating effectively in complex and evolving environments.
4. Proven ability to manage people, including leading teams, supervising workloads, and developing staff.
5. Strong interpersonal and communication skills, both written and verbal.
6. Proficient in outcomes and impact measurement.
7. IT proficiency, including MS Office applications.

More Information

Location: Kent Ridge Campus

Organization: Office of Student Affairs

Department : Student Wellness

Employee Referral Eligible:

Job requisition ID : 31594